March 2024 by Dimitar Valev
Slow and poor service!
February 2024 by Petra Woods
Helpful staff always provide professional advice
February 2024 by Marecki
The worst store possible. This is the second time I've been waiting for over an hour. Of course, no one is in a hurry at the cash register, if they go looking for your part, they will be lost in action. The same thing twice, not only did I wait so long, but at the end it turned out that they couldn't find this part. Avoid this place, if you can buy elsewhere or order with home delivery because the service there is at the lowest possible standard!!!!
February 2024 by David Hicks
Ordered part online ( click and collect) where it stated item in stock, drove 50miles as the part was urgent to be told it wasn't actually in stock
January 2024 by Saresh Singh
Good customer service and staff are always happy to help
January 2024 by Lukasz Kowalski
They sold me used part.
December 2023 by Reece Clarke
Orders always go through quickly on the website, but for some reason they didn't have my order ready for me to collect despite me giving them almost 24hrs to prepare it. They also didn't have one of my items in stocks despite me paying for it, it was lucky that the replacement was the same price, or they would have charged me extra for their mistake
December 2023 by Jonathan Flower
I dread going in here as there is always a large queue and only ever one person serving. Takes forever to get anything, so I try and avoid.
November 2023 by matt Bazeley
Quick and easy. Extremely friendly and professional front counter customer service.
November 2023 by kevin sedgwick
Great service at the till from Evan but the picking team are useless and I was 40 mins waiting for the product to appear
November 2023 by Mark H
Good low trade prices, Avonmouth is a great location, easy parking.Mike's a very knowledgeable member of staff, and aways helpful.It's worth keeping an eye out for Euro Car Part offers.Keep up the good work.regards Mark H.
October 2023 by flp toth
Hi everybody. This description is addressed to Avonmouth Euro Car Parts. Do not order online because the ordered goods will not be there on time. I write my evening as a lesson. I ordered 3 products on Saturday and received the email that I can pick them up on Sunday. I was happy, sitting in my own car I went to pick up the products....unfortunately, 2 of the products did not arrive (they didn't), so I had to leave with 1 product. Deleted the other two products. I ordered an important oil filter again and waited. The next day (Monday) I received a phone call that the product would arrive on Tuesday. I called them on Tuesday, this product is there and they said it is there. So on Wednesday I got in the car and went to pick up the oil filter. Miraculously, the filter is gone. I'm already on my second trip and we ordered the filter again today, they promised for tomorrow. I don't believe them that the product will ever arrive. My fuel costs and my time are already multiple times that of the oil filter, so this was my last purchase from this company....
October 2023 by Peter
If you want to stand in a queue for 20 minutes being served by people that have zero customer service skills then go to this branch.Click and collect actually means you pay for it online and then when you arrive they disappear out the back for what feels like an eternity picking your order.
October 2023 by matthew russell
Terrible service. Every time they say they have parts in stock. They make me pay and then go off to the abyss to not come back for 30 minutes. Then they offer to get it in for me. Like I have nothing better to do to come back again! It?s the fact they just leave you hanging in the shop!
October 2023 by Pit Pit
I very rarely leave feedback, but after 8 years of cooperation, I am terminating cooperation with this branch for very poor service, for mistakes, for waiting in queues for 30 minutes, and the lady who serves customers could smile sometimes, you could learn a lot from GSF car parts how to respect and serve customers !!!
