July 2023 by Paul Gallagher
It's such a shame the branch is closing. I only hope the very helpful staff there are redeployed.
June 2023 by Russell
Really helpful staff. Shame they are closing and moving.
April 2023 by T S
So sad the see this branch closing down; the staff are lovely! I had to come as the Cabot Circus branch was under renovation but ended up fixing a banking issue I had no idea was even there!
April 2023 by Teoman Sevgen
So sad the see this branch closing down; the staff are lovely! I had to come as the Cabot Circus branch was under renovation but ended up fixing a banking issue I had no idea was even there!
November 2022 by Andres Sidik
(Translated by Google) Exelent(Original)Exselent
October 2022 by Han Lynn
Staff are always professional and friendly. I took 2 boxes of coins to the branch, the lady behind the counter patiently bagged them all up and deposit them for me. I feel very bad for keeping her so long, and I know it for next time so I will bag them up beforehand. Thank you.
August 2022 by Linda Johnson
Had a transaction to do and wasn't sure how to do it. Member of staff who helped me was very polite and explained everything
June 2022 by Nick Eu
Rude staff. Also no concept of time management and seeing appointments on time.
April 2022 by Annette Jones
This branch is great, lovely friendly staff; however, why shut at 3:30pm where other branches shut at 4:30pm!?
April 2022 by Nikolay Antonov
Very helpful, friendly and informative.
March 2022 by Peter James
Easily the rudest bank staff , from multiple bad experiences. For the record First Direct ARE part of the HSBC group and customers are right to expect service at HSBC branches. I?ve written complaints to HSBC and FD who agree. Last time I tried to change a small amount of holiday money I was made to supply multiple specimen signatures which were then rejected. I?m also deaf which seems to be a constant source of annoyance to some staff, their response being both sarcastic and obstructive. Rudeness seems to be systemic within this branch.
February 2022 by lee ryan
hsbc this is totaly rubbish service what that all about 15.30pm finsh at this branch total rubbish you need to have good look how you work are you getting the message time to move bank /total poor service
June 2018 by Dave Clarke
Served quickly
March 2018 by Jose Monteiro
I have to say that finally in Bristol i found HSBC with great customer service. Danielle is amazing!!
