June 2023 by aaron griffiths
Never met people so rude. Not interested in there work, would rather gossip with each other than serving you, no organisation,
June 2023 by Shelley Pearson
Should be closed down? utterly useless and have had my prescriptions and can?t fill them! No notice that they can?t fill them and empty shelves! Now have to spend my day walking round Bristol trying to get medication I have to take
May 2023 by Chris Swift
Woeful customer service.
April 2023 by Anon H
Putting people's lives at risk. Won't even answer the phone to the doctor to see what has gone wrong with my prescription. Should be closed down immediately.
April 2023 by Mark Humphrey
So far waiting 13 days for my antidepressants and thyroxine. Criminal. Withholding my treatment is not their choice. I will change ASAP and hope they go out of business. Utterly irresponsible.
April 2023 by Personal One
Nobody ever answers the phone? It?s hung up on or says user busy.Also asked if my prescription was there months ago and they said no we don?t have any so I spend hours back and fourth with them and my doctors. Sort out a new prescription. Go to pick it up and then I am told that they?ve had 4 lots of that medication waiting for me to collection for 8 months ???
March 2023 by Sophie Cole Hamilton
Staff seem overstressed and given how busy it is there is normally only one person on the till - I have found staff to be usually polite and efficient but have been in twice this week and both times I and other customers have been quite abruptly asked to write down our names? I don?t think my name is that hard to understand, but may be down to their stress levels. As the main pharmacy on north st that many locals use, it likely needs a more efficient system.
February 2023 by Val
Tried to phone them today and after numerous phone calls they didn?t answer z. The phone cuts off after 20 rings. Very poor service.
February 2023 by Tozer Signs
They never pick up their phones so you always have to go in.I went today and there was only one staff serving, I spent 30 minutes waiting in line (that was out the door) to pick up my medication, only to be told I'd need to come back in 3 hours to collect. I put in the script request a full week ago and this was my only free time to try to collect my much needed meds.
February 2023 by Jane Ball
A very busy pharmacy, always queues no matter what time of the day and only ever 1 on the till. Sort it out!!
January 2023 by S Gron
Massive queues, only one person and barely moving
January 2023 by Stu
Yesterday I walked half an hour in the cold with pneumonia to get my medicine after calling up and getting no answer, only to find out their computer system was down so no prescriptions were available. I was told to call and check today before making the trip again.I've been calling for 72 minutes straight now and Noone has bothered answering the phone, so once again I'm going to have to risk walking halg an hour *with pneumonia* just hoping their computers are working again.
December 2022 by stu abraham
Yesterday I walked half an hour in the cold with pneumonia to get my medicine after calling up and getting no answer, only to find out their computer system was down so no prescriptions were available. I was told to call and check today before making the trip again.I've been calling for 72 minutes straight now and Noone has bothered answering the phone, so once again I'm going to have to risk walking halg an hour *with pneumonia* just hoping their computers are working again.
December 2022 by Amy Maxwell
They literally never answer the phone which is super unhelpful.
December 2022 by Stuart
Disappointing inefficient service. I am amazed their current Google score is 3.1. As many others have experienced, my repeat prescriptions are hardly ever ready despite being authorised by the GP well in advance, drugs are often out of stock, I am not notified when they are ready etc etc
