Absolutely appalled at the service lloyds bank have shown me today! Ive been a victim of fraud and I was advised to go in branch and I was not welcomed by the person I had an appointment with. Infact everything seemed like a massive inconvenience, the manager of the branch would not even give me eye contact. I do not recommend... read full comment
October 2023
Customer service was appalling
August 2023
I had been scammed to the tune of £90:20 over 3 months.I was seen by Ella or Ellie (?),She couldn’t have been more helpful. She phoned the fraud line for me as I didn’t want to do it myself.The person on the phone was both efficient and helpful.My money couldn’t be refunded but I had peace of mind that my card is... read full comment
Lloyds Bank is proud to serve the people, businesses and communities of Britain. Lloyds Bank is one of the UK’s leading retail and commercial banks, with high-street branches, award-winning online, mobile and telephone banking services.
To find out what accessibility services are available in your local branch, search for it in our branch finder.