January 2024 by Dude Moon
I'm under the belief they have no shop floor cleaners as I witnessed a manager asking customers to clear there own trays up I've never been to a restaurant in my life were customers were asked to clean there own stuff I'm glad I'm taking away otherwise I would purposely dirty this restaurant and then lecture them because I'm nasty like that
December 2023 by Kawi Kris600
27/12/23 - Since when do you mix drinks with food in the same bag for delivery, and not double lid the drinks. To have it delivered and all the drinks have spilled all over the food. Half filled chips which seems to be the norm when ordering for delivery - Doesn't look anything like the QRG booklet. When you complain to the franchised store they are rude and will not replace the order and say take it up with Uber. Nothing to do with Uber your staff are incompetent like Alex and the very rude female shift manager, £74 order in the bin, disgusting service, Scott (BM) and Mike (Franchisee) need to get their act together and address your staff's customer service skills because at the moment they are dreadful.As a sub-contractor for McDonald's I'm absolutely ashamed to be associated with this company.
December 2023 by Tansy Cox
It's McDonald's, so it isn't ever going to be a gourmet option. We usually get takeaway but on this occasion we'd had a late day and were near the store. It was so much nicer having fresh fries and burgers - definitely better when it's hot from the fryers and not travelling to your home. Also, the staff came and checked our order over and brought more condiments etc. We often have sauces, or items missing on online orders, so having that level of customer care was noticeable.
December 2023 by matthew drummond
Drive Thru mobile app order. As usual, rushing everyone out of the drive thru to get their stats up. Clogged up car park but their stats look good. Terrible service from the management.
December 2023 by Anika Illah
Did not receive my order I received a total different person order I don?t understand how you could get it wrong especially when your not as busy in the evenings.The next day my boyfriend went to go through the drive thru ask for a big cheesy and got a big cheesy with bacon and he told them to make sure there is no bacon in it as I don?t eat bacon this is unacceptable and I don?t understand how you can keep getting orders wrong
December 2023 by Joey Flint
26/11/23 about 2pm. Whoever was making the filet o fish at this time needs commending. It was perfect. Usually the bun is flatter, the patty less crispy and the construction haphazard. This one was perfect. Well done. That?s how they are supposed to be made.
December 2023 by A S
McDonald?s used to be fast food. The new system with computers and incompetent workers makes a mockery of what McDonald's used to be about - fast food. Now it takes at least 20 minutes from order to receipt for cold, expensive food.
December 2023 by Chris Pow
Did the drive through, so usual McDonald?s experience.One thing though. I paid for a meal, but didn't get my fries! Customer Services haven't been much good, they didn't even offer to reimburse me! ?
December 2023 by RexMundi73
Cold fries, burger in box sideways and when I complained the staff talked to me like I was an idiot, fast food not fast and not hot, didn't trust staff to make me a burger without some type of revenge so got a refund and left... shocking way to treat a customer when you have not fulfilled your part of the service by selling me hot food served in a timely fashion.
November 2023 by John Glen
Overall a good experience The only downfall is the staff, they are all young and don't care, i.e smoking at front door, shouting abuse at each other while customers are
October 2023 by carol vickerage
Slowest service Ive ever experienced in a McDonalds. My meal came without the fries I ordered but service was so slow I didnt bother to complain.....it was particularly busy for eating in but they obviously also had home delivery and drive through orders to complete.
October 2023 by pete stone
Incredibly rude staff member at front of kitchen, had glasses and bagging orders. She groaned loudly when a customer asked to alter a burger. Kiosk didn't print a receipt so when she called the number there was no response. My boyfriend asked what food was in the order in case it was his, she then complained in front of us to another staff saying "they're all stood right there what am I supposed to do!". No one was mad at her? Horrible attitude and clearly hates her job so cant be surprised by the service I suppose. Tall staff member with partly pink hair was lovely and I wish they couldve sorted our order out
October 2023 by Claire Lee
Service was slow, even though it wasn't busy. They didn't put milk in for the cup of tea that was part of our order.
October 2023 by Chandelure Geezer
Told the geezer at the register to get back to work and he did NOT get back to work (idk why I?m rating allat 5 stars)
September 2023 by Z T
Service is slow primarily because of Uber eats/deliveroo orders and I?m unsure as to why the soft drinks are almost always flat and without ice??
