December 2023 by Chris Kinston
Great branch, love the new open design and super helpful and friendly staff.
December 2023 by Feta
Pretty awful customer service.Staff are rude and judgemental.Attended this bank for some information, service was very quick and dismissive.Having leaving the bank I looked online and found out more information which was helpful, so. I went back in to clarify what I had read. I was then Confronted with rude attitudes from the management, reluctant to offer any additional help or discuss with me the findings I had discovered on their website.I only wanted to clarify the information and understand all the options available.
October 2023 by brian Mc cann
Have banked with nationwide for over 37;years ,happy to keep on doing so
June 2023 by Andy Woolley
Been in this branch a few times when I'm in the area for work on Thursday, the staff are always more then happy to help with my needs of getting change fir my carboot sales or sorting out issuses with unauthorised payments being taken from my account. Great friendly service.
May 2023 by Rowan Mead
In my opinion, the new branch feels much too informal. They?ve got rid of the space they once had, and staff are sat too close together and there?s no space to queue or have privacy in the main area. Conversations easily overheard and as I had money to deposit it didn?t feel massively safe. They?ve tried to make it homely but it?s not a great improvement.
February 2023 by Jonathan Rodgers
Really friendly staff, glad to be part of Nationwide
November 2022 by sarah vernon
This is my Mums local branch. She?s elderly and gets muddled sometimes so prefers to actually speak to someone face to face. I?m so impressed with the Staff here who are clearly under a lot of pressure. Vicky is brilliant. She took the trouble to phone me even though I?m not a customer and today was so reassuring and gave me and my Mum clear instructions about how to manage the account
September 2022 by Sahar Mohammed
Very helpful cooperative staff.. Thank you (Abdi) from customer service team
August 2022 by Celyn
So hard to bank with these guys. One branch in virtually the whole of Bristol and is open for about 4 hours on a Saturday morning otherwise you have to take time off work just to pay in a sodding cheque
August 2022 by Elaine Rogers
Absolutely the best staff are so friendly and helpful
July 2022 by Chrysanthos George Makariou (Chris)
Great experience.Satisfied customer.Staff were extremely kind.
May 2022 by Liam Hurley
Firstly, the staff are lovely and really helpful, so didn?t want to leave too bad of a review.However, Nationwide?s policies made it impossible for someone like me, a foreigner moving to the UK for work, to open a basic bank account.To prove your address, you are required to provide a utility bill that has come in the post. It cannot be a printed bill under any circumstance. It is 2022, the vast majority of billing and correspondence is paperless these days. So if you are moving from abroad, you will likely need to wait a month or so if you want to open an account with nationwide.The only exception to this is a letter from your GP, and good luck getting that sorted within anything quicker than 2/3 weeks.Also, the fact that a private tenancy agreement is not considered valid proof of address is also ridiculous - but this seems to be standard with British banks and not a Nationwide-specific policy.I decided to go to another bank who do take printed utility bills as proof of address. I applied for an account with them online and had it approved with an hour - account number and sort code received and everything.It?s a shame that Nationwide could potentially miss out on new customers due to archaic and bureaucratic policies.
April 2022 by Kacper Pizo?
Staff us very unhelpful, makes things more complicated than they should be.
March 2022 by Laura Andreas
The best bank in the world to bee with all the staff r very nice all ways happy to you that's the way it should be. All the staff r very helpful. As for Amma she is going well I'm I'm very proud of her. Everyone at kings wood missing her very much. And the customer to . The best bank in the world I'm a happy cumer to bee with this bank
November 2021 by E-HR
Terrible staff, stupid, judgmental and unhelpful . Really recommend not going there.
