February 2023 by Stuart Goodman
Excellent bank. Friendly helpful staff. Easy parking. The best bank I've ever used. Top marks to Simon for his advice and help in resolving an issue for us; his communication and regular updates were second to none.
January 2023 by Paul Rogers
Longest queues ever in branch and machines always out of order . ?
January 2023 by Trevor Court
this place is a joke tried to deposit money as it said online they were open til 3.30. but when i got there they decided to shut at 3 as if their hours weren't already short enough. ??
December 2022 by kurluk04
A ?heavily pregnant? Karen (Karen being her actual name) working today - expecting sympathy for the fact she?s pregnant - if that?s the case she should not be working. I cannot sympathise after her comments made about a customer in earshot of multiple customers in the very long queue. You don?t call a customer an ?asshole? in front of others. If it?s that bad she should be elsewhere in the bank. And the many staff in the back out the front. Disgusting.
October 2022 by Alan O'Rourke
Closed early today, no notice of this on Google pages or anything. Took time off work and wasted £9 to get here, not going to process transactions to get keys to my rental today now.
August 2022 by allan james
Friendly and very helpful staff. This branch has recently had a refurbishment and is very clean and tidy. I usually do transactions over the Internet, so it was actually quite pleasant to deal with a real human being!
August 2022 by W Kang
I had a lot of old coins to deposit into my account (a mixture of 1p, 2p, 5p, ..£1). I was worried if the bank staff didn't like to deal with so many coins. It was a nice surprise that the bank staff were extremely friendly and helpful. They had a very smart coin counting/sorting machine that could easily sort and count the coins (just throw them all together in the machine). A receipt was printed with the total amount which was passed to another bank colleague to deposit into my account. Very efficient. I was very impressed!The location is very convenient. There are many car parking spaces along the road (all free. There is a time limit of 2 hours which is sufficient). It is also fine to park at the nearby shopping centre with Home Bargains, and then a very short walk.Overall, I am very pleased with the bank service (friendly and helpful staff, and its convenient location with easy car parking facilities).
June 2022 by Anna Ashley-Smith
Every time I come to this branch it is absolutely appalling. Attitude of people working there is :I don?t even know how to describe it. I am so lucky I never managed to open account there (because of attitude of lady on her phone scrolling on Facebook, that was first instance). Their cash machine was broken today which I didn?t know before I started to use it. I went to report it in and that money didn?t come out and lady who works there just couldn?t care less. Didn?t even stop scribbling on her paper to lift her eyes out properly. My bank sorted everything within 20 minutes. Please avoid if you don?t need that bank.
June 2022 by Serkan Tncl
Friendly staff, always helpful thank you..
April 2022 by Chrysanthos George Makariou (Chris)
Went in, used the Cash In ATM to deposit some cash, that was it!Branch looked like it had a nice refurbishment
April 2022 by ANN LIGHT
Used this branch quite a bit - staff OK but as per usual they try to steer you towards a machine which is not what I wantKeep going into the branches to keep the counter staff and side open
April 2022 by Tim Fischer
Normal bank but parking and cash machines outside
April 2022 by Zuhayb Khaled
Extremely slow service, always massive que all the way by the entrance door. Staff don't seem to give a toss to speed things up, yet they take their time and slowly deal with customers queries. Will highly recommend to avoid going there!!! This is the worse customer service ever!!! Wish I could give them 0 stars.
August 2021 by Gytis Varnelis
Walked in, deal with money, left within 2min. Seemless.Atms outside the branch so operating 24/7?
July 2021 by Charlie Rudling
Really kind and helpful staff, sorted me out with a problem straight away. Excellent service.
