November 2023 by Zara Antonia
Staff are sweet, but shouldn't be listed as an Evri parcel shop if they have not been able to send Evri stuff for months now and do not know when it will be fixed.
November 2023 by dawn wiltshire
Julie's always got a friendly smile and is extremely helpful
February 2023 by Koko B.
Has to be the worst post office in Britain.Its my local post office so I'm oftem forced to use it.....can honestly say that approximately 75% of the time whatever i go there to do is unsuccessful and it is ALWAYS 100% due to the incompetence and laziness of of the staff either giving me what i later find out is erroneous info or just not being there due to "lunch" or illness.They WILL tell you thar youre "too late" or "its the wrong form" or "thats the wrong type" or " its not something a post office does"......theyre lying....they just dont want to.When they do take on a bit of work and give you info on delivery times etc DOUBLE CHECK IT as they make it up on the spot.....even when you dont ask they make stuff up to tell you.....they havent a clue.Expect queues out the door and a stinking attitude from someone who acts like theyre doing you a favour when you get to the front of it.
October 2022 by Martyn Elliott
Really rude, unhelpful woman behind the Post Office counter.Rolls her eyes at you when she doesn't like what you're asking of her. Appalling customer service every time I go there. If I could give 0 stars I would! Following up this review with an official complaint to the post office.
April 2022 by Amber Bali
Honestly usually this post office is great, open when you need it. Recently with it being taken over by the Spar it just seems to have gone downhill, bad communication about opening hours and the few times I've asked questions i.e are you going to permanently be closed from 1pm - 2pm, the response was just rude and honestly I think wrong as well as they said it wasn't going to be an ongoing thing but I haven't exactly seen any changes.
April 2022 by S G
Really friendly staff and never really busy. Shuts at 1pm on a Saturday but the shop will help you with weighing and posting letters. I had one to post to Europe.They don't offer all services (e.g. ID checks) so check before you go. Member of staff directed me to a PO that did. Very helpful.
April 2022 by Samantha Harvey
Woman on the counter gave me outstanding service. No que. Extremely polite and helpful. Quick service.
November 2021 by Paul Samson
All they bloody do is moan. Today it was can you use different tape as our stickers don't stick well, proceeds to put bit of tape on the stickers, no customers waiting, just do your job and stop moaning smh
August 2021 by Shakilah Stevenson
Absolutely appalling customer service. I had a lengthy rude encounter with a lady serving with short brown wavey hair. I went there to return a pair of Dr Martens shoes which I needed a QR code scanned for..the instructions were that the post shop could scan my QR code and print it for me. The lady serving said that she can not do that for me and that I had to print it elsewhere. So I called Dr Martens company and they told me that there is no reason why she shouldn't be able to print it for me. I spent about 20minutes at the post shop arguing for her to print it for me as I had Dr Martens on the other end of the phone saying she should do it.I then had to walk all of the way to a printing store on Gloucester road so I could get my QR code printed.Of course I then went to the Gloucester road post shop afterwards for them to send it off for me.Now the lady at Gloucester road post shop said that the Mina road store should have definitely been able to do that for me and there should absolutely be no reason otherwise!What a waste of my time, this took me all afternoon when it could of all been easily done at my arrival on Mina road post office.I will never be going there again.Learn how to do your job properly.
August 2021 by M Ali
Terrible post office,Substantialy long queues and they only have 1 person serving.Went in one time to bank money and the lady complained to how my money was sorted eventhough it was perfectly fine. She then went on to get annoyed as they had a delivery come and she was still counting my money.She miscounted and had to check it all again but blamed me. She was at fault and counted one of the bundles she made up wrong.I think her names Julie as that's what they were shouting from the normal shop side of things when they needed her.For a post office you would think they would have a note counter as they need to count large amounts of cash.They will also refuse to give or take change, which does not make any sense as they are a post office.Avoid it, I would rather go to the Stapleton Road post office where they have a note counter and at busy times, will have 2 people sometimes even 3 people serving.
August 2021 by Sam Daniels
If you want a post office that know what to do - go to Easton post office. The staff at St werburghs are lovely but ignorant to their uselessness
August 2021 by charlotte A
30 min wait to post something- 10 people waiting in queue and only one member of staff on the till. One out one joins the queue
September 2020 by Richard Farrelly
The best post office??
October 2018 by Charlene Perkins
Always get great friendly customer service with the fab Julie!ð??
