November 2023 by Dan Donovan
Parcel force delivered my parcel to Clifton Village post office for me to collect, it appears my trade button is invisible for the second time, I am disabled and because of the dreadful weather and hills I asked my carer to collect it, I gave her all the required documents, including my passport and they told her because she was not my wife or related to me they could not give it to her, 2 days later having no choice but to go there in my wheelchair in the rain, as it was a much needed medical device I asked them to confirm what they had said to her and they said because she is not my wife (I'm not married) they would not give it to her, I asked was this Parcel Force policy and they said yes, I doubt that but we will see and hopefully I will never have to go there again.
October 2023 by Alex Wilson
Massive queue & no parking. Off licence in there is good though
September 2023 by Dan Stone
Excellent post office with great customer service. Always open and always happy to help with any problems I may have. Also has fully stocked and tidy shop!
May 2023 by lee hodges
Good little post office I used on my travels to send a recorded letter, nice staff and no queue when I was there & would use again
January 2023 by Charlie Clarke
Rude staff who tried to "accidentally" miscount my cash withdrawal - when I challenged his counting and asked for it to be recounted, the missing note was next to him, just out of sight... Not a good experience
January 2023 by Steve B
This is my local post office and it has got to be the worst post office in the country. Went into it today to pay some old £20 notes into my bank account and was told they would not accept them as the cashier was not trained to check for fraud. I had to travel to another post office to complete the transaction, as my local bank has been closed. Will take my business to the Cotham branch where I was able to complete the transaction with no problem.
August 2022 by Nitin Suri
Very convenient location for Clifton. Used this post office few times. Staff is helpful.
August 2022 by Shawn Spencer-Smith
the locals go to post office counter situated in a local shop. the staff are always helpful and efficient. good opening times and rarely a long queue
August 2022 by A S
Terrible customer service. Unfortunately, most locals are having to travel to alternative post offices as the post office staff here (run by one family) think it?s ok to abuse, and shout at customers.
July 2022 by D S
I'd rather walk the parcel all the way to the person?s home address than use this post office. The staff clearly hate being there and will find any excuse to make the experience difficult for you. I wish the lady who works on the other counter would take over.
July 2022 by Jacks F.
Abysmal customer service. The post office clerks have problems managing their emotions and have anger issues. Should not be in customer service roles. Locals are having to use alternative post offices to avoid bad experiences.
May 2022 by Eleanor Harrison
This is my local post office, but after a number of bad experiences here I'd rather take the 20 min walk to Cotham. The man that is usually at the post office is very rude and unhelpful, both with common postal problems such as posting parcels, and more specific ones like car tax. Would not recommend.
April 2022 by Robert Bathgate
Always on lunch between 1-2. Extremely inconvenient for anyone who works trying to pop in over lunch. Don?t bother trying over lunch during the week.
March 2022 by Holy Spatula
I wanted to send a return package (with all the required documentation for royal mail, and instructions) post office didn't know what to do with it so just told me to leave as I was holding up the next person. Outrageous customer service.
February 2022 by FFL LL
This Post Office is awful. They won't bother accepting parcels that have been sent to them for Click & Collect. This is despite the fact that the Retailer will have paid for the service. Just awful - avoid and report to Royal Mail.
