October 2023 by Aleena Ahmed
I had such a lovely experience at this post office. It was very clean and the gentleman serving was very polite and friendly. I?ll be sure to visit again!
October 2023 by milly kk
i had an amazing experience, such a lovely staff, definitely my favourite post office i have ever been to.
October 2023 by T H
Post office is being transformed by new management it's like a model post office now , spacious then before and staff is friendly and well knowledgeable. Will be back ?
October 2023 by Let?s go do stuff
The best service, from friendly and knowledgable staff. Also has a great range of greeting cards too!
July 2023 by Rosemary Rodman
Staff very very helpful and friendly helped me immensely when I had a problem the best post office in Bristol
July 2023 by Toom Tipsuda
Yesterday I went to this post office in the afternoon, 5th of July. While I was queueing, I saw the staff ,who was an Indian look ,in the counter stared at me and the way she looked at me very rude as if I was a homeless. By her eye behaviour , might ruined the business. I thought she might be the owner's daughter.
May 2023 by Phil Turner
I've been using this particular branch for years and never had a problem at any time - it's by far and away the best Post Office in the local area (out of all the branches I've visited). The staff there are friendly, polite and very knowledgeable about all the services the Post Office offers. The best thing is I've never found myself having to wait in queues (like you have to at other Post Office branches)! Cannot recommend highly enough.
April 2023 by Ali
Absolutely awful customer service. Post office desk is clearly staffed by individuals with an inability to read or perform basic tasks. Anyone visiting should think twice and visit Westbury Village post office.
April 2023 by Sarah Smith
Terrible customer service, called to inquire about something and only picked up on the 5th call. Was hanged up by the opposite end in under 30 seconds. Very disappointing
December 2022 by Annabel Jackson
Great experience! Really helpful service! With all the Christmas madness all members of staff are still smiling and cheery even-though at times the line can go out the door they are really accommodating! They have opened all tills even the one in the back and started a drop and go service for the regular customers who have many parcels, which is really helpful to reduce queue times. Definitely will be returning, best post office I?ve ever been to! Great to see the new owners settling in so well!
July 2022 by Ainsley Harriott
Rude old lady staff member with funny glasses on decided to close up early and play around on her mobile, not doing anything with the door securely locked and started shouting at me like I can't hear, when I told her Royal mail website says 3pm closing time. Unprofessional manner continued to ignore me. I wouldn't bother coming here! Lazy people who don't want to work!!
July 2022 by ANN LIGHT
The service can vary in this post office - I usually find the best time is in the mornings for less queues - but I am not loyal to one post office for that reason as the service and queues can vary all over the place (I used to print off labels my self and use the hospital collection for parcels that could not go in a post box but as I no longer have that available I am stuck with being in the queues!) You can save time if you print labels and use the pricing in proportion service which is clear and have a good set of scales and a ruler - it can save time if you have several parcels
October 2021 by Fairy Dust
The best little post office in the world with the most wonderful staff!I have read some of the reviews here but can only say they have the most knowledgeable, helpful, entertaining staff who treat their customers with kindness.I look forward to always seeing Elaine and Andrew, and when I do, I always leave with a smile and a lighter step.The way of the world is such that if one treats others with respect and kindness, the same is always returned?.
August 2021 by M H
I use Royal Mail click & collect so print my parcel labels off at home. I was passing so popped in to drop around 5 parcels off. Was served by an older lady who told me ?people like me? are the reason the post office won?t be around in 10 years time! Incredibly rude and patronising. I spent thousands of pounds with Royal Mail each year for business purposes. Disgusting attitude - I have not returned since and make sure to use other post offices.
August 2021 by Mr Htv West
Always impeccable service, polite and always willing to help the customer to get the right service at the right price, its my go to post office when I'm in the area. 5 stars all day long.
