August 2023 by Kokila Weerasiri
The worst customer service I?ve ever experienced
July 2023 by Claire Beaven
I have been using this post office for years and have never had an issue. The gentlemen are always extremely helpful and have always gone over and above to help me. Definitely best post office I?ve used and would highly recommend!
May 2023 by ann ryan
I would give no stars if possible! The owner is the rudest and nastiest man I have ever met in a customer service environment! Thankfully after phoning royal mail I found some very helpful people who could rectify his incompetence.
December 2022 by Rosie El-Tibi
The staff are so rude and unhelpful, every time me or my husband come here we have a negative experience. Go to Sandy Park instead if you can, the staff there are charming and won't refuse your parcels for stupid reasons.
December 2022 by darren james
Almost worth going just to see their happy smiling little faces... Not!
December 2022 by simon simon
If you want to be upset with an attitude this is the place!
November 2022 by Richard Beck
Used this post office for many years before current owners and always felt welcome, since then every time I?ve been I?ve had a less then friendly experience! Always miserable, as if I?m inconveniencing them! Will be using another post office going forward..!!
February 2022 by Wanderlust
I have been in here plenty of times and the man I usually see is fab, we chat for a while and my parcels have always been delivered perfectly. However last week I went in and the Chinese man overcharged me, the week before that he rushed me and was speaking to someone over my shoulder the entire time. His customer service is not the best, the others though are lovely!
September 2021 by Luke Ferris
I thought something odd was going on after new management took over.Every time I took in post it cost a little more than I had figured. Eventually I took one envelope weighing 86g and was charged for 101g. The grumpy brother told me it was not his fault as the scales behind the counter added 15g and were broken. I informed him what fraud is and was instantly challenged to a fight for disrespecting him and banned from the P.O. Amazing..
September 2021 by Claire Blake
The two men who work at this post office are incredibly rude - especially to women. When I politely queried the size of a parcel, one of the guys came out into the shop and started shouting at me very aggressively. The other guy dropped one of my parcels and it arrived with my customer, broken. The men dont speak to you when serving and treat women with utter contempt. I have used this post office a few times and always had the same experience, so wont be going back
September 2021 by Tris West
We?ve found them to be reliable and the staff are great ??
September 2020 by Adrian Eades
Polite service when used in the past but doesn't always open on time. Frustrating if you need to use it quickly or urgently before work. Sitting here now already 10 minutes late in opening and counting.......
September 2020 by chelsea ballard
6th parcel not been delivered this is 6th in just over 6 months nothing but problems with this post office. The reason why i blame this post office is because i sent 3 one had the correct postcode on but the guy has said that isn't a post code and done his own when it was second didn't put the post code in probably third one he didn't have the box up the right way and put the sender my postcode in the computer (it clearly said sender not to) when i looked at the receipt and told him he said they look at what you wright on the box not what i put into the computer on the sticker so i said yeah okay i believed him no one got there parcels and they are still even now saying the haven't been delivered after 6 momths. Few months ago he done the same now i look at the receipt before even leaving the shop he said no it will be fine my argument was no they look at the sticker and if that's wrong then they get lost. He changed it on the receipt with a pen said he would on the sticker never did and yet that one got lost also. Two others I've posted and they have been lost in delivery why i do not know. Putting prices up for a service that is very very poor I've lost so much money. I've filled in all the forms for lost post and all i got back was 12 free first class stamps.
September 2020 by Angelofzen
Rude. I appreciate the role may be stressful but customers deserve a basic level of respect that I didn't get here.
September 2020 by Teresa Connor connor
VERY Efficient, Best Post Office around ?
