February 2024 by Nik Aryssa
There were a lot of people ordering and I ordered my drink, with my friend ordering after me. I waited a long time and saw that my friend got her drink first and people who ordered much after me getting their drinks as well. I asked the staff about my coffee and they were incredibly rude and replied with "it's coming" and "we've already handed one out". I got my drink 1 minute later however it was lukewarm and not hot at all. Horrible customer service and very rude staff. The worst pret I've been to in UK by far.
December 2023 by Jason Smith
Popped in while visiting the area. Great swift friendly service, savouries were scrumptious, sweet cake was amazing and the coffee latte was hot. Clean tables and great atmosphere with music choice, could quite easily watch the world go by all day.
October 2023 by Katie Waters
With the subscription pret is great value for money without not so much, the refreshers are really nice but not worth the cost if not paying for club pret monthly
September 2023 by Audrey Winterbottom
Ghastly cuppa - served tea bag in with milk until I objected. Second cup cheap taste.Looks better than it tastes. Avoid.
July 2023 by Peter Dallyn
Felt like they were doing you a favour serving me at my last breakfast visit, however probably a bad day generally good here.
June 2023 by Timothy Croker
A very solid experience overall. The buttered croissants were probably the best I have had for a while. There is, however, not much seating but that is not much of a problem.
June 2023 by Thomas Preece
Good value coffee and a nice location
June 2023 by William Capps
Service is miserable. And all I got was a coffee.
April 2023 by Manjola Shabani
Fraps were not as good as the ones in Cabot...
April 2023 by Aegis
Found it quite expensive for a coffee and hot snack. Almost £9! Nothing was labelled at the time so had to ask what things were. Found the food pretty tasteless which others seem to of found. Also my latte tasted of vanilla.
February 2023 by H Blinken
Dear Sir/Madam,I am writing to express my anger and dismay regarding the disturbing service at PRET QUEENS ROAD.At around 2:30 pm to 3:00 pm on Wednesday 25 January, a middle-aged lady staff was asking me to order. I was not sure if PRET provides milk for people to buy, so I replied to her 'Do you have milk?'. Then, she seemingly identified that I'm a foreigner with an accent, so she became quite arrogant. She corrected my pronunciation of 'milk' two times. However, I always use this type of pronunciation but no one doesn't understand me. She, however, used a very condescending manner to correct my pronunciation.Then, something even more unacceptable happened. This middle-aged lady then said to me what I said was rude and she said I should say 'can I have milk?'. However, the fact is that I didn't know whether PRET provides milk, so I asked 'Do you have milk'. If they have, then I'll say 'can I have milk'. But when I just finished saying 'do you have milk', this lady started to think I was rude and actually her behavior has offended me two times as I described above. She is absolutely a racist.Therefore, I wanted to bring it to your attention and hold her accountable.Many thanks and best wishes,Li
October 2022 by Cathy Song
Not good coffee. Just for a quick meal
October 2022 by Atif Ismail
A great place to grab a hot drink and a sandwich, especially if you?re a Bristol University student! The drinks and sandwiches can be on the pricey side, but the coffee subscription is great and saves money too. The staff are friendly and nice as well!
August 2022 by George Chalhoub
Great Pret, excellent central location. Very clean and nice staff.
August 2022 by J B
We had a shocking experience in this Pret today. 1 hour before close staff member going around and asking if anyone needs to use a toilet because they were closing them. And it got even worse. At 4pm (store closes at 4.30pm) Team Leader was kicking everyone out because apparently they have to clean the store. Wow! Should this not be done after closing at 4.30pm? I get it it?s Friday and they want to go home but your opening hours say that you are closing at 4.30pm. We chose this store because one closer to our work is closing at 4pm and we need that extra hour to have a meeting. Disappointing.
