April 2017 by Laszlo Kulcsar
Unreliable Service
I booked an appointment yesterday to this branch for today. After arriving there I was told that we have no appointment. After that there were nobody to talk to. I called the customer service line and after waiting for minutes I was told that there is no any appointment booked for me in their system. Ridiculous!!! I definitely called them yesterday, I was transferred to another team and they booked an appointment for me. Probably they are entering bookings in different systems and they are not synchronized. Or it was a human mistake. They just wasted my time. After that I do not open a bank account with them.
