March 2024 by Jay-anne Sanders
Absolutely brilliant service, got my contacts stuck in my eyes and everyone couldn?t help more. Becky the optician was very professional and friendly. When I left all the staff said bye and glad I was better. Definitely would recommend.
March 2024 by lucky Singh
Staff is very friendly and helpful I am very happy for the services and staff
March 2024 by Drew Nicholas
Absolutely amazing highly recommended anyone to go there but I test great customer service great people and supportive
March 2024 by Jack Kalib Callum Magson
Fast and Cheap
February 2024 by Felicia Angelina Bodin
Met by a brilliant team of practitioners. The entire experience was tailored to my need as a customer. I also got lots of handy information and knowledge that improved the trust built. Definitely the best opticians in Bristol.
February 2024 by James Hobbs
Great store with friendly staff. My experience buying new frames was made very easy by lovely staff members
February 2024 by Stitch
Had issue with my contacts, tried charging me £30 just to speak to someone about it.
December 2023 by Jules Arthur
Really bad service, complacent that soo in demand they can be rude and unhelpful. Went in to book sight test as had been getting reminder emails. Was greeted by a sour faced old Indian lady called Guishinara. Asked ?have you been here before?? without looking up from her screen. I had been there before but previously had gone to the Clifton branch (which was great). I?d moved since and thought could go back to this one again.I asked her when I?d had my sight test in Clifton and if it would be covered by NHS as was diabetic and think can get them yearly. She said couldn?t see when had been done (I?m sure she could) and that I should go back there if they knew about my ?medical conditions?. Like she used it as an excuse a hundred times a day she declared their branch was ?independent? and stores weren?t linked (despite sharing a name). She didn?t offer me an appointment or apologise for not being able to help.Really rude lady. I asked her name and she pointed at her badge. I think I?ll go independent as clearly spec savers don?t want the business from paupers like me.
December 2023 by Simon Kiflom Abraha (We man)
The fact that your company's employees come from various nationalities is a positive aspect of it. Furthermore, they are polite and have a pleasant smile.
December 2023 by Ahmed Amin
As always Specsavers is your ideal place to do eye tests and find your new pair of glasses. Very impressed with their services.
December 2023 by Julian Knowles
Told I needed urgent surgery for a cataract, but not referred for 2 months, then details sent to some private clinic with no branch no closer than 400 miles from my home! All my emails remain unanswered. Amateurs. Avoid.
December 2023 by Chrysanthos George Makariou (Chris)
This Specsavers shop has been the main location I visit for anything relating my eyes for the past years.The whole team upstairs is extremely helpful and they are always willing to go the extra mile.Thank you ever so much for your services!
November 2023 by Ian Bell
I have been using Specsavers contact lenses for many years. The annual checks are reassuring and all the staff are helpful and constructive.
November 2023 by William ?wills? delapena
The Manager who sell the product talked full of promises, when I needed their service the supervisor and staff talked nonsense told me that a metal frame only last 2 years and said they can?t fix my glasses frame because by law you have to submit yourself for an eye check up because im due. They made an appointment for me to see the manager but for my disappointment the Manager didn?t turn up to see me. What a waste of time and money keep coming back to their store. Sadly they kept unprofessional staff.
November 2023 by amber cropp
expensive eyetest but didn't feel as thorough as the previously free ones I have had at other opticians, very rushed and at one point the optician just seemed to be saying "good enough" rather than finding the best lens. I then needed the optician to sign a form for reimbursement which i only had digitally, and they said to email it to the address on the prescription, 3 weeks and 3 emails later and still no reply to allow me to claim the cost back from my employer. Will stick to the free and better eyetests on Park Street in future.
