March 2024 by Shell Parry
Only giving one star because the actual optometrist was amazing, the rest of the staff are utterly useless and as rude as they come. I've worn glasses for 32 years and this has to be the worst opticians I've ever been too, the customer service is non existent and the staff have no clue about business practices. Save yourself the hassle and use willowbrook, the staff there are friendly, helpful and couldn't be more different from this bunch!
March 2024 by Morgan Tudball
If you want to listen to assistants gossip for 30m because they gave your appointment slot away to someone else, come here.
January 2024 by Céline Chapuis
Very friendly and professional
December 2023 by ashley Lyne
Always been impressed when purchasing glasses from Specsavers Filton, but today was the first time I needed a repair and Simi at Specsavers Filton was simply brilliant - friendly, helpful, excellent repair carried out, 5 stars is not enough! Most businesses can learn from the customer service Simi provided today, truly excellent........ Thank you
October 2023 by Charlotte Earney
Excellent service and know how to make customers feel comfortable (I'm super anxious all the time!) So I appreciate that, thank you!
September 2023 by Mucio Viana Jr
All good with staff, appointment, test.
August 2023 by Diana Cole
Excellent service at the Filton store. Staff are very friendly and professional. Definitely recommend. Molly made me feel at ease.
July 2023 by Val Cox
Unfortunately not all staff are aware of when the audiologist is visiting store so beware you may have a wasted journey. Was told an audiologist would be in store today (Friday) but on arrival was told the audiologist visits on a Thursday! Not the first time I've experienced a similar situation with hearing aids at this store.
July 2023 by Joshua Hathway
We arrived almost 30 minutes late to an audiology appointment today, due to travel chaos locally!Alina was absolutely phenomenal as always and managed to squeeze my partner in for his Hearing Aid fitting.Alina is quite honestly outstanding, she is professional, knowledgeable and extremely empathetic with a brilliant sense of humour!She made every single effort to ease my partners anxiety and create a positive experience.Alina, You have gone above & beyond thank you so much!!If management at Specsavers ever reads these reviews, then they need to be made aware just how fantastic Alina is! She is a credit to the company, and the best Audiologist we have ever seen by far!!The only downside, is that i now get told to turn the tv down instead of up??
June 2023 by John Lawrence
Staff are very good andy knowledgeable and patience
May 2023 by Terrence Wookey (Tel)
Great service with attentive and knowledgeable staff all topped-off with a great range of glasses at prices to suit most pockets.
April 2023 by Dev Mistry
Friendly staff. Very efficient. optician was knowledgeable and helpful.
April 2023 by Keith Luxford
Always enjoy having my eyes tested here. Professional staff and love the glasses ?
April 2023 by Philip The Hair Man
Raj for hearing is an excellent ? professional I highly recommend seeing him ??.
March 2023 by LYN TURLEY
Friendly and efficient service. Wouldn't use anyone else.
