March 2024 by Ben Adams
My usual go-to specsavers, unlike Bedminster. Staff adviced me eye treatments (prompted by my GP,) and were prompt in booking a check-up, on top of reccomending and making me fancy new lenses. Fantastic people and services as always, been here for years.
February 2024 by Edwina Woodward
Happy with may glass and were the place is its handed as parking is better
December 2023 by Sam Grover
Amazing service from Specsavers Keynsham today. I wasn't getting on very well with some varifocals I'd collected three weeks ago, despite trying to get used to them. I've had varifocals before but unfortunately my choice of frames this time meant I wasn't quite getting the same quality of vision. When I telephoned Specsavers to see if anything could be done I was reassured that they would be able to help and was booked in for a few days later. I was seen by Amy who couldn't have been more helpful, she had a thorough look at how the glasses were sitting on my face and listened to my concerns. After trying some small adjustments she told me that the best option would be for me to choose different glasses - which would be sent away to have the varifocal lenses fitted - all completely free of charge. We then went to choose some frames and Amy gave me suggestions and feedback on a variety of styles. I didn't feel rushed at all and we found a pair we both felt were right for me. I'll be picking them up in a couple of weeks. Really happy!
December 2023 by Mt03
I had a fantastic experience with Danish, the optical assistant. Not only did he skillfully adjust my glasses, but he also noticed my worn-out nose pads, which were causing discomfort. Danish went above and beyond by offering to replace them, ensuring my eyewear was comfortable. Exceptional service!
December 2023 by Adrian Bolster
Bought two pairs of glasses here recently and returned for some adjustments. Excellent service and friendly accommodating staff.
October 2023 by amina mckenzie
Specsavers in Keynsham are amazing! They have fixed my old broken glasses so many times. They even fixed them when I collected my new pair. Their customer service is top tier! ??
October 2023 by Jackie Smith
Excellent service, not so sure about the stairs to the opticians room for the old folk though apart from that very good service
October 2023 by shirley edwards
My husband and I had our annual test yesterday. All staff were first class. Superb service.My Optician named Vinay was absolutely outstanding. Explaining every detail to me.I have probably been going to Optician now for 35 years and this was the best visit I have had in those years.Thankyou so much.
October 2023 by James Booth
Had the nicest experience with one of the technicians when having a routine eye check, extremely kind and enthusiastic about his job and generally just a lovely guy.
October 2023 by Rita Symes
Very helpful, considerate staff.Wish I could remember their names.Thankyou.
October 2023 by Shane Hughes
Spoke to Mike on the phone he is very rude, what poor customer service
September 2023 by Dave Woods
Very professional and polite staff from the greeting to the eye test and ultimately glasses purchase.Now 2 years after this initial review and it still holds true, excellent service
August 2023 by John Goodridge
I had a very good experience at Keynsham branch of Specsavers. I had a very warm and friendly welcome and being invited very quickly by a technician for an eye scan. I was then seen by a very professional Optician, who went through the eye test explaining everything as we progressed through the same. I was given a new prescription and after choosing frames was invited back for my new glasses in just two weeks. I have to say I am very pleased with my new spectacles.
August 2023 by Douglas MacDonald
The staff are friendly and efficient and my eyes were examined thoroughly with expert professionalism. The optomotrist made sure of my observations carefully to ensure that I got just the right prescription.
August 2023 by Lorna
Really friendly staff and a very professional and efficient service.
