March 2024 by Andras Ocskai
This Tesco is getting better.I miss the 24 hours opening because I can not stand crowds.I am happy they turned down the music and it is less annoying.The staff is always helpful and kind.Easy to find products and see prices.I miss human checkouts, I don't like that huge cue to the self checkout, despite it goes relatively quick.I like this shop, and I prefer to come here.I wish more human workers and 24 hours service again.
February 2024 by Ayyub Chowdhury
Tesco Eastgate boasts several positive attributes, including a spacious car park, convenient amenities like Wash and Go cleaning services and a Timpson shop, and a well-organized store layout that simplifies navigation. The Scan and Go feature enhances efficiency for shoppers. However, recent experiences reveal some shortcomings. The food quality is lacking, with overcooked and dry items, accompanied by missing components like peas in the fish and chips meal. The removal of the fresh fish counter in favor of a sushi bar disappoints seafood enthusiasts. Moreover, hygiene standards in the restroom leave much to be desired, characterized by unclean surfaces, malfunctioning sinks, and a lack of essential supplies like soap. Addressing these areas could greatly enhance the overall shopping experience at Tesco Eastgate. Unfortunately, the hygiene of the toilet was so bad I couldn't give this shop anything more than a two star.
February 2024 by Nathan M
An awful shopping trip had. Firstly, I was excited for a hot Rowes pasty for lunch, and arrived at Tesco at 13:05 ready to eat one. The counter was closed until 13:30 due to the staff break. The pasties were just sat there. Keen to have one, I went around the store to buy some items to pass the time. The items however were not easy to locate due to a poorly laid out store. On finding the correct shelves, a couple of items weren't in stock. This was frustrating, but the icing on the cake was I then thought I'd pass a little more time by utilising the customer toilet. On arrival, it was out of order. A poor trip had from start to finish. Highly disappointing trip to say the very least.
February 2024 by Tim Beddoe
Which aisle have you relocated the hummus to? I have walked around it several times and it makes no sense where it would now be. Please advise?!
February 2024 by Linzi Bowen
Stupidly left my card in store recently having been distracted at the till. Headed straight back when I realised only to be told by a manager that it wasn?t feasible to check whether my card was there or not. This left me without my bank card or access to any funds for 2 days as it was over the weekend so bank closed. Queried this with CS who confirmed this was not their procedure, the manager should have checked. The manager had lied about their policy. Returned again the following day, card retrieved instantly. Disgraceful behaviour by the manager which caused unnecessary stress just because they couldn?t be bothered to check.
January 2024 by Janet Kemp
Got everything I needed to get
January 2024 by P P
This is how the changing room for babies in this store looks like. I Am shocked and unhappy because this room should be cleaned on a daily basis. Near the room was the cleaning person's cleaning stuff. We returned half an hour later wanting a tidy room for our baby, but we were met with the same sight.
January 2024 by Jon Bristol
Free Wi-Fi doesn?t work hasn?t worked since November. I?d like to use the Tesco app to find what I?m looking for in store.
January 2024 by Joanna Wielgat
Coffee machine often not working
January 2024 by Darren
Uses self checkout today. Got accused of trying to evade paying for a carrier bag ? but I had barely started scanning my shopping. I usually input ?quantity of bags used? instead of the faff trying to get a corner to scan .. 31.12.23 around 11:30am staff was a very rude short possibly Jamaican ?lady?. I told her I would go to Sainsbury?s rather than be humiliated in a crowded area .. she said ?go on then?. Disgusting service
December 2023 by Busa Marius
Alright
December 2023 by Owen Thomas
Excellent variety for all tastes ??Only open until 12am not 24hrs anymore!!
December 2023 by Elliot Wright
There needs to be more enforcement of disabled parking spaces. Sometimes there aren?t enough disabled parking spaces available because people without badges keep using them. It makes it harder for us to do the food shop, especially in busy periods
December 2023 by Amelia B
Tesco has a wide range of goods, cafe, petrol station and car wash
November 2023 by Stephen Richards
Great place to shop