December 2023 by Fraser Wylie
I have had the pleasure to shop at this Tesco for many years and it's always been a good experience but the last two visits have been a pleasure, thanks to outstanding service from Anne-Marie, Neil, Evie and a new gentleman who works in the baking section who despite not knowing where a product was located showed determination to find out and enthusiasm to help. Sometimes when we (the public) need to shop it can be stressful, I appreciate dealing with the public is not an easy job, there's Christmas madness on top but top marks to the above people (especially Anne-Marie) who helped me twice and made me and my daughter feel like we're neighbours.
December 2023 by Nathan Moyler
So I shop here on a Sunday. Usually I arrive about 3:30. We all know the store closes at 4:00. I used to work in retail, I get that everyone wants to go home on time, but they shout at us all over the tannoin every 30 seconds that the store is closing at 4:00 and to finish our shopping. Then they close one of the doors on the way out to make it harder for us to leave! Doesn?t make for an enjoyable shopping experience.
December 2023 by Dylan Pare
This tesco one of the best! highly recommended loads of parking spaces, Costa coffee is good. staff is lovely, great bakery and customer services
October 2023 by Andrew Walton
Nice store, not overly busy, currently having a Refit.
August 2023 by Gill Wilmott
Although currently shopping at this store is a nightmare due to refurbishment I want to say a member of staff called Scott was so helpful when I wanted to purchase some chippings. He came and lifted them into my trolley and when I had paid for them he came out to my car and lifted them in for me.
July 2023 by Brenda Drake
I was having trouble with my Tesco Mobile Phone. The phone would not charge! I went along to Tesco at Golden Hill for some advice. Thinking that I would need to buy a new phone. (I have had my current one for sometime) The young man there asked if I had brought the lead along as well as the phone. I had. He then said lets see where the problem is. After a few seconds he was able to assure me that the problem lay with the lead NOT the phone. He asked me if I would like him to show me where in the store I could purchase a new lead. I was very impressed with this service. He showed me where and which lead I needed. The cost £6. I was delighted.On reflection I realised that this young man could have told me that the phone was 'passed it's sell by date' and I needed to buy a new phone. But he was very helpful and sorted the problem at very little cost.What service! In this day and age we are all too quick to complain about something and not quite so eager to give praise where it is due.Well Done Tesco Mobile. Keep up the good work! I would have no hesitation in recommending friends to this company if they needed a Mobile Phone..RegardsA very satisfied Customer
June 2023 by Gemma
Quite a nice Tesco.Good amount of parking spaces.There is a costa inside the tesco to the left hand side of the entrance, toilets and a teaco mobile sales area.Tobacco and lottery kiosk is to the right of the entrance.Store has plenty of produce and always seems to be well stocked. Good variety of offers available.Staff are very friendly and helpful, and are quick on the self checkouts if you need assistance.Store is clean and tidy.
June 2023 by Sukhvinder Ubhi
Have been a committed Tesco customer for many years. They may not always be as cheap as Aldi or Lidl but they stock what I want. Plus I have enjoyed many discounted Pizza Express meals courtesy of the clubcard points.
April 2023 by Rob (Nae Sporran)
They need to offer a better selection of recycled kitchen rolls and toilet rolls, but the service is so much better than Sainsbury.
March 2023 by reese
I love Tesco meal deals?
March 2023 by Nicola
I want like to say what perfect customer service the young man working at the phone shop had this afternoon. He kept apologising as he was occupied with another customer but it wasn?t a to long of a wait. He then helped me with a IPhone I needed for my son and was very professional. I did look at his name badge but now Iv totally forgot but was there around 3.20pm this Friday afternoon.He definitely deserves acknowledgement from the managers to say Well Done ?
February 2023 by Muddy Malc
They have a great range of products, many 'own brands, choices. Staff are really friendly and seem to know where everything is. I shop here regularly so I also gain from using a Tesco card, wouldn't go anywhere else.
February 2023 by Paul Sayer
Always Liked Shopping ? at Tesco's, Golden Hill. The Staff are so Friendly, Helpful and Civil to you.Would certainly Recommend it to anyone else who is thinking of going ? there, lots of Car Parking space and other stuff, ie Disabled!!!
February 2023 by mark gaffey
I went to Tesco goldenhill to purchase a Euro ticket at 7:10pm on Friday.But there no staff at the till, so I ask the woman in charge? she said "we have no staff as he is in the car park,he be back in twenty minutes!"Which was no good to me or another customer,as the draw cuts off time is at 730pm!
January 2023 by Felicia Dubicka-Piper
Well organised. Never had any issues I can remember, staff have always been friendly & polite, willing to help. Lots of bike racks for cyclists, got a Timpson on site.Club card and meals deals, please never get rid of this!Have been good through covid, providing sanitation, masks, capacity limits & reminders.Overall surpasses the minimum standard for what should be expected of a modern supermarket, good stuff.
