August 2023 by Joshua Fox
Purchased some heavy-lifting equiptment and had an issue with my E-Scooter. Upon asking if there was any way I could use or buy a pair of pliers, Pete came back with what looked like a brand new pair of pliers just out of the packaging.Not only this, but he fixed the issue with the scooter for me! Couldn't have asked for more and Pete went above and beyond for me. Great staff and service as always from this store.
June 2023 by Kylie Richard
Nice tools, but they didn't have what I needed
June 2023 by Peter
Spot on service, thanks a lot
June 2023 by Oleg MrFavo
Ordered an item online and received a text message after 5 minutes that item was ready to pick up. Came to this place after 40 minutes just to hear that item is not available. Because they simply did not manage to update their stock. Notification was not even sent.
June 2023 by Bethan Thomas
Another super efficient visit today. No problems parking outside. Popped in, got the click & collect within a few minutes & away!
December 2022 by Pallavi Trivedi
Very well presented store with excellent quality of service ?
December 2022 by Scott Trigg
Expensive. But its all there even if you gota wait 24hrs
November 2022 by James
Staff are good but can be eye wateringly slow to get served, upwards of 25mins
July 2022 by gyulhan86
Outstanding customer service provided by Amanda. So patient and willing to help
July 2022 by t p
Click and collect , order picked correctly , pick up was a quick. Good quality items , prices are ok
July 2022 by Raymond Bamford
Very nice experience with Tool Station White ladies road, Neil was very helpful in sorting out a price issue for me , great customer service from a brand to trust .
July 2022 by Cat Rutter
Quite possibly the worst customer service experience I have ever had in a store. Two members off staff saw me enter the shop and both walked off so nobody was available to serve me. I was looking for help and nobody seemed to want to be bothered. At no point did a member of staff even speak to me during my visit even after I had managed to select my item and was paying. I got what I needed which is why I have given one star but I wouldn't want to return to the store again.
July 2022 by David Weir
Fantastic customer service from Amanda today. Staff are always helpful in this branch.
June 2022 by Matthew Coldrick
I came here for the first time today. Was extremely impressed by the customer service provided by Amanda P - really knowledgeable, positive and efficient. I wish all my shopping experiences could be like this one.
June 2022 by Ian Ferris
They always seem to have what I want in stock! Extremely helpful staff. Parking out front too. I tend to order and pay online then pop in to pick up a few mins later after I've received 'ready to pick up' text. Very slick. Highly recommended.
