September 2023 by davidlizmcf
Cheap clean and good price, it?s a Travelodge not a boutique stay so boring box. Signs to enter are good given the mini maze involved from motorway. Otherwise easy access to Wales/ Forest of Dean and Bristol/Bath M4/5 etc.
September 2023 by H4851GUmichaelb
We were unable due to phone signal book a room for the night. We went direct to the hotel but were advised a booking has to be raised on line. The receptionist raised a booking for us after several attempts, Chel-C also had network issues. The booking was finally raised including confirmation of debit card. We cannot thank Chel-C enough for her efforts. Thanks for a lovely stay. M Burke
September 2023 by 958camh
I had a lovely stay thanks to Tyler and Jacob they made me feel very welcome and when I needed a top up they were very nice about helping me they made a quick fix of my sheets and replaced my tea and coffee
September 2023 by Jan V
After a long and hot drive I was greeted by a very friendly receptionist , Chelsea who was so helpful. I struggled with the Wi-Fi and Chelsea was so wonderful . She was so helpful, sorting out the problem in a very quick and friendly manner. A credit to the company.
September 2023 by Voyager55389297368
We enjoyed our stay here! The hotel has everything you would expect; the room was big and comfortable. Staff and manager are very friendly, and they went out of their way to make sure we had everything we needed. The ?Breakfast to go? is not the same as a cooked breakfast of course but has all you need to start the day and is very practical if you don?t have much time in the morning. We walked across the bridge into Wales and had fish and chips in Chepstow, which made our stay even more enjoyable and memorable ? would recommend to do this if you have some time while you are here.
September 2023 by stevencQ92WQ
If you are looking for an all singing, all dancing hotel full of features then scroll on What you get here is a comfortable, clean room in a very quiet location. Parking has never been an issue either as there are always plenty of spaces. The services are next door should you require anything. During one of my recent stays some young men started playing football next to my vehicle and Chel-C was straight out there ensuring they were moved on. This was remarkable customer service as she is quite a slight girl and bravely stood up to the four young men without hesitation. This was above and beyond my expectations. I must also mention Lauren, who always sorts out my VAT receipts and puts them in my room, as well as always having a smile for me when I?m in reception, well most of the time ? Top place with top people. Highly recommended.
August 2023 by Davepgb
Lovely staff and OK rooms with good showers and beds, what more do you need? Good parking and even room to store bikes. Particular thanks to the manager (sorry, can?t remember her name. Really friendly staff.
August 2023 by nikm00re
You travel to a lodge for a good night sleep. Reception staff very pleasant and polite. Although the hotel was looking dated it was more than good enough inside but the skip and debris surrounding the skip in the ample car park let it down.
August 2023 by yunsseedat
Reception staff were brilliant and always greeted you with a smile. Very convenient location and plenty of parking. Room was clean and tidy. Only it would be better if the TV was wall mounted rather than on the desk. Overall very satisfied.
August 2023 by kalliestclair2000
We was going to stay at the Travelodge in Bristol and had booked online due to the pictures online looking good and also the reviews. When we had arrived at the hotel we was approached by a few young men asking for drugs!! This was the first thing that set us off about the hotel, when we had got to the reception, the reception was very welcoming to me and my friend (both females) but when our boyfriends had come in he was extremely rude to them and did not want to check them in. After going back and fourth for about 10 minutes about this he had checked us in. We had gone to the rooms to settle in as it was already past 1am. When we had got to the rooms we noticed straight away they was nothing like the pictures online and clearly the reviews did not match the hotel! I myself struggle with OCD- cleanliness and genuinely cried because I felt so uncomfortable and unclean being in the room.The Carpets was covered in some thick white dust! The curtains I dare to say had someone?s bodily fluid on and the bed had peoples hair on! We had sat in the room for around 5 minutes before checking back out due to the state it was in and knowing none of us would be comfortable sleeping here. We had all come out with bites on us, which we believe had come from the hotel room! As we checked out the receptionist had asked why we was checking out, I stated it was due to the hotel being dirty and nothing like the pictures and he replied with ?what do you expect?! I?m so unhappy with this matter especially after paying £200 for two rooms that we did not stay in.
August 2023 by dragonxpress
Hotel and Room as expected and a little bit better than some of the reviews left on here. Toilet roll was 'soiled' by previous guest and stuck back on the holder though! Good access to areas around Bristol and the mall at Cribbs Causeway nearby is a good place to eat and shop
August 2023 by 5958Travel5958
Increasingly, these days, Travelodge is at the value end of the market. Having said that, the hotel represented pretty good value for money. The location is good. The view of the Severn Bridge is only a short walk away but it isn't particularly well signed. Staff at the Hotel were friendly and helpful. Everything worked well. The standard of cleanliness could have been higher. The hotel was quiet until people started to leave for work in the morning.
July 2023 by 580izzym
Not the newest, but reflected in the price. £74 on a Saturday night including an extra pull out bed was very reasonable for the area. Was perfect as it saved a 6 hour round trip, and easy to get back on to the motorway network. The receptionist was super friendly and helpful. When we got there, fairly late at night, the window was open and the lights were on so there were a few random moths in the room but not a huge issue.
July 2023 by DonnaGriffin78
Dirty, disgusting place. Apart from the clean bedding the room hadn't been cleaned properly for weeks, the carpet was so dirty we kept our shoes on. A bottle and a false nail on the floor from the previous guest all added to this horrific stay. The bathroom was dirty and tired and didn't even bother putting our boys in the shower the next day we just wanted to get out ASAP. The corridor outside was also filthy and had not been hoovered for weeks and had a terrible musky, smoky smell. We arrived late and just wanted to get our boys into bed and complained in the morning. Four staff in reception in the morning that clearly weren't bothered by our complaints, and all 4 stood smoking and vaping in the hotel entrance as we packed the car...classy! This hotel needs closing down, it's tired and dirty and employs staff that clearly don't care. I would suggest someone from headoffice paying this place a visit...we paid £70 for our stay. We'll be sticking with Premier Inn in future.
July 2023 by her932023
This was the dirtiest hotel I've ever stayed in. Our car broke down at the services and we had to find somewhere to stay the night - when we went to enquire about room availability, we were told there was 1 room left and we had to book it online (though the reception staff were pleasant). This meant we had to go back to the Costa Coffee in the services and use their wifi to do this. We were given the last room, and it was the dirtiest, smelliest hotel room I've ever stayed in. The whole hotel looked like it had never been hoovered, and when I took my shoes off my socks were covered in bits of dirt very quickly. The bathroom was poorly maintained, smelled like a previous occupant had only just left, and there was an inch of dust on the toilet roll holder. We stayed because we had no choice, but I would never recommend this hotel to anyone.
