October 2023 by Chris Irving
Looking for a birthday card and it was hard to find a nice one. It's a shame as Smiths used to be a good shop for all sorts of cards, but now it lacks variety. Needs improvement.
April 2022 by James Cox
Made buying online easy!... Oh not with them. Staff member seemed more interested in venting about her son or something to a co worker then helping out a customer.Went in to pick up a new issue due out today when they opened. When I noticed nothing new was out I found two members of staff chatting at the till and asked if the new issues were in. The senior pointed to the black totes and a hand scanner and said they aim to have them out by 11. As it was 9am I asked if I could grab the issue I wanted I was told no, everything needed to be scanned. ok fair, when I asked if they could grab it and scan it I was again told this time quite rudely "No, we wont do that. We'll have them out by 11". As I don't have up to 2 hours to stand around and I don't want to make another 45min round trip I just left and while on the walk back to my car I ordered what I wanted online on ForbiddenPlanet.comI was a retail drone once and I get that you've got a stock control procedure. But being rude over a simple request is just sad.I guess to anyone else who wants to make sure they get whatever magazine they want is to buy online and just come here for the post office.
July 2021 by Thomas Holland
Good newspaper and book and card birthday magazine and football stickers and lotto tickets thunderball euromillions set for life and drink and chocolate and sweet water and soap and ice cream
July 2021 by Matthew Evans
Well apparently now days if you pay cash and the shop clerk makes a mistake it?s the customers fault I wasn?t sure on which tobacco to get so lady scanned in a few to check price when I decided on the 50g pouch I wanted paid £27 and change only to find out she gave me a 30g because I paid cash there is nothing they can do well I hope your 2dine for £10 at weatherspoons was Worth it!!!!!!
July 2020 by Leleitha Rowena
Exceptional customer service, staff are always friendly and willing to help.
September 2019 by Helen Chisnall
I prefer Kingswood WH Smith's to the Broadmead one - it's easier to find things. Friendly, helpful staff but I agree with the review which says more staff are needed. I overheard a sales assistant saying there's no training either so suggest some gets laid on. Definitely need more staff on the Post Office counter at lunch times.
July 2019 by Marie Faithful
Very nice store my first visit and won't be the last, friendly staff
July 2019 by Angelika K
Good place, mainly because there is the post office inside, which makes it convenient.
July 2019 by Alan Yeates
Used the post office which is now inside WHSmith. Friendly staff and fairly short queue
July 2019 by Janet Sheppard
Shame I still can't get my monthly magazine. Not right for post office being in their . No privacy!
July 2019 by Chris Blanning
Nice size store... there is plenty of choices for everyone.There is also a post office in this whsmith branch.Staff are helpfulThere is wheelchair access here.
July 2019 by Mark Crane
Small WHSmith in the King's Chase shopping precinct at Kingswood. Shop here for books, cards and stationary. Also incorporating the local post office within the store. Friendly staff and centrally situated.
July 2019 by Christine J
Small shop, carries all the usual books and stationary, does have a post office which is useful
July 2019 by Julie Jones
Needs an update, a bit cramped inside making it difficult for pushchairs and wheelchairs. Also stationary prices more expensive than other stores
July 2019 by Christopher Martin
Lots on offer just too expensive...staff in shop a little rude ...but post office part very friendly and now very convenient opening hours.
