August 2023 by Bal Singh
Was ok surprised how quick they served me even tho all the trades where in travis and not at work! Had the stock i needed
December 2022 by Luke Bicks
Shocking service from this branch they were meant to deliver 3 bulk bags and cement on Saturday morning to a school which was the only time we could access the work area, but the driver had other ideas and didn?t even bother finding the address just pulled up at a different address and drove off leaving all my guys stuck with no materials on site costing me a lot of money and time. I?ve cancelled the order and waiting on full refund. No resolution on phoning the branch either.
November 2022 by Scott Trigg
Excellent service and everything I needed to finish my job and get paid ?
March 2022 by Jake Ferris
Ordered online for in-store collection. Friendly, knowledgeable and very helpful staff, helped me cut my timber so it'd fit in the car. Would definitely recommend and order again.
March 2022 by Edward Fieming
Good store, consulted, helped to choose the product, I was very satisfied
November 2021 by Mart Baker
Excellent service + DeliveryThe driver dropped the load just where I needed it, So shorter journey with the barrow. Great work TP
November 2021 by Sarah Downes
3 attempts to get a delivery. Had to move builders 2 days on the trot.NOT HAPPY.
October 2021 by Darren Haynes
Very professional, always on hand to assist and provide advice. Good value for money and more importantly, quality stock and tools.
September 2021 by sobertoker
worst customer service in a very long timeI don't like being ignored so we canceled the order and left.
August 2021 by David Marr
Ruined my afternoon!! Bought online, staff in the front store were very helpful and provided me with a picking list to give to the guys in the yard, drove round to where it says to stop and wait, (I think I'd still be there now if I was to do this) lots of TP employees hanging around purposely avoiding to make any eye contact with me or to recognise I was even there! After 20 minutes or so trying to work out what the hell I was supposed to be doing and confirming that myself and my transit tipper were in fact not invisible, much to his disappointment I decided to interrupt one of you're employees and ask how I was to go about receiving the posts that i had already paid for to which he grunted something about going back into the office. Which I did, I finally got a helpful young lad who came out with me and explained to the guys what I was there for, I'm not sure what the outcome of this conversation was but we ended up hand loading my truck between myself and the guy from inside the store. All in all I left feeling very disappointed with the whole service and will never use Travis Perkins again.
August 2021 by Sandra Doig
We were very pleased with our experience of Travis Perkins. The staff were very efficient and helpful and they were the only outlet in the whole area that was able to provide the materials we wanted.
August 2021 by Martin Baker
Excellent service + DeliveryThe driver dropped the load just where I needed it, So shorter journey with the barrow. Great work TP
September 2020 by Claire
I came to my local Filton Branch with the tap valve I needed to replace, not knowing really what it was called or the size but this was one of many local places I had tried ( four in total) but this was the only store that gave any customer service. I met a fantastic gentleman and lady who really went above and beyond customer service and even though they didn?t have the part I needed, they gave me the name and address of a place that may have it ,even a map of where it was.If I could give more stars then I would, this is the most friendly,helpful and professional place I have visited, so thank you so much and will recommend this store to everyone.
September 2020 by Toolvolt UK
Has a great range of products at this branch, you can get served quite quickly from the yard staff, but when you go in to pay, there is always a queue and not very fast, so you'll have to be patient.That said, the staff are all very friendly and helpful.
October 2019 by John Smith
Very slow stuff when they accept delivery. Lorries queuing.
