December 2023 by ips woody
Went in wanting to know and try a specific product (desk chair) and the pushy salesman started going in three different directions to increase his sale..Needless to say, I was there for 1 minute then left..
March 2023 by Emily?s Moments
Really makes a difference when you enter a shop and you are given expert advice from people with years of experience. The lady who looked after me (Shona?) at the Amersham branch really was exceptional. Knew her stuff inside out and was able to give me frank and concise information on all products to help me make an informed decision. Once the chair was delivered, I was then given the option of coming to the store and get the chair fitted to my specific needs. Now have a much better home working set up which hopefully should lessen my sciatica symptoms.100% recommend this place.Oh and try their massage bed. Quite an experience for those who suffer from chronic back pain like me.
October 2022 by Carole Wharrier
Good service and great product. I bought my husband a chair from here last week, the sales guy - Matthew was fabulous. There was no pressure to buy. only good advice and they had our chair in stock, so I was able to take it away the same day. He even carried it to the car for me!
October 2022 by Elizabeth Tyler
I got a home office chair here that changed my life. The gentleman assisting me made sure to find the correct chair and positioned it perfectly. Back pain from sitting at my desk all day gone. Heads-up, it's not cheap but it is worth it
October 2022 by Roger Golten
The ultimate ergonomic destination store with a terrific range of home & office furniture including sit/stand desking & the best & latest Scandinavian designs. There are beds, pillows, sofas, easychairs & accessories like foam wedges & lumbar pads for your back. I particularly recommend the Humantool saddle chair which transforms a standard chair into an ergonomic chair. Last but not least there are the amazing mobiliser machines which deliver a powerful para-spinal treatment just using your own bodyweight. Well worth a visit just for a go on one!
October 2022 by Sam Somerville
Really helpful and knowledgeable staff and a good range of products. We'll be returning when we're ready to buy
October 2021 by John Sterling
If you have a back problem and need non medical assistance, this is the place to go.
October 2020 by Emma D
I visited the Amersham store in September 2019 and was looked after by Jeremy who helped me choose an electric sit/stand desk and ergonomic chair. Since I switched jobs 3 years ago, I found that I was spending up to 40 hours per week stuck in front of a computer and my back was starting to hurt. I did a fair bit or research before my visit and knew that HAG chairs had a great reputation. Desk-wise while they all did the same thing, I wanted to be sure that it was stable as I have a huge gaming PC. Jeremy talked me through the options and I settled on a HAG 7500 SoFi Mesh chair and Back In Action BIA PRO adjustable desk.Jeremy then set up and adjusted my new chair in the shop before I took it home that day. It?s brilliant! The desk takes 10 working days to be delivered and they did it in 8. Chris arrived at the allotted pre-arranged time and set everything up ? the desk, motor, cable tray and he even managed to hang my huge gaming PC to the underside which is a huge bonus. Getting it off the floor and out of the way is fantastic. I love my new desk and wish I?d bought one years ago. I now don?t feel trapped in one position while I work.A few weeks later my chair started squeaking and within 5 minutes of me sending a video clip Jeremy phoned me to resolve the issue. He worked out what the problem was using a chair in the showroom and talked me through the fix over the phone. A simple case of tightening two screws underneath.Back in Action have been an absolute delight to deal with? they listen, are patient, responsive, and knowledgeable. A first-rate company with great people. I cannot recommend them highly enough. Huge thanks to Jeremy & Chris and everyone at Back in Action.
February 2019 by Jack C.
What a lovely group of people!! I needed an office chair as the one i had was old and uncomfortable. I went into the store just to browse really, but the staff were excellent and really paid attention to my needs. Instead of just showing me to where the chairs are they gave me a full seating assessment and helped guide me to the best chair for me and my body! Top service, top product, top people. Thanks
October 2018 by Umar Raja
Great sales poor after sales
October 2018 by S HM
Can?t praise this place enough. Really happy with the quality of items purchased over the years, especially their own brand mattress. Staff are knowledgeable and helpful, with top notch after sales support.
October 2018 by Ian Stone
Very helpful and good advice.
October 2017 by heena sisodiya
Very helpful staff
October 2017 by Patrick Bray
First came to the store 10 years ago. Still impressed with the very helpful staff who were knowledgeable and flexible to my specific needs.
October 2015 by Jan Shipman
Very helpful together with great knowledge