March 2024 by Ian Spring
Delivery service from start to finish excellent
March 2024 by Philip Ansty
Excellent service
February 2024 by Kjag AG
The delivery drivers were really friendly and delivered with a smile. They were very quick but also careful.
February 2024 by Keith Stunell
All went to plan
February 2024 by Helgamac
Excellent from first visit to Aylesbury store throughout ordering, planning, delivery and customer services. It seems Benson is a food pla e to work as everyone was spot on and I'd highly recommend them. The beds and mattresses are gorgeous
February 2024 by John Scholefield
Overall it was a reasonably good experience.It would have been nice to have been given a better understanding of how heavy the combined bed and mattress would be and therefore how difficult building/moving it would be for two pensioners.The bed is a lot higher that we understood ...
February 2024 by Tim Wynne-Jones
It was unfortunate that they were late as it wasn?t there fault.
February 2024 by Chris Bolger
Very polite, helpful, efficient service
January 2024 by Heather Spry
We explained we were moving house and we were going to a cottage, we were not told or shown the size of the headboard. It wasn't explained that there would be a 'fine' of 10% of the ENTIRE purchase price of the order if there was anything wrong. Customer services gave different information on two separate phone calls, staff member at the shop was not forthcoming or honest on the phone. Prices changed overnight but no information or warning was given either in store or over the phone. One of the delivery men was so awful I ended up having to help the one really good delivery man myself. Deeply unhappy and won't be using Benson's for any further purchases.
January 2024 by Linda Storey
Ashley was extremely helpful in assisting us to choose the correct bed and pillows for myself and my husband
November 2023 by Victoria CAROLAN
From the moment of purchasing our new bed, Benson for Beds were fantastic, we had regular updates of the progress of our new bed, on the delivery day we were phoned 1 hour before to delivery explaining what time they would deliver.The delivery staff were exceptional very polite and very nice to talk to.Only 1 place for a new bes and that is Benson for Beds.
June 2023 by Paul Denton
Think twice before ordering your bed is unlikely to arrive on the quoted day. Mine was heading for 2 months gave up and got a refund. Waste of time.
June 2023 by Horace Grazette
Great delivery team courteous and efficient even took away the rubbish
April 2023 by Nick Bryant
Bensons was a very easy straightforward experience. All went smoothly and on time . Mattress was taken away and new one installed in the room it was going to be used in.Good experience.
April 2023 by Hillary Hutchinson
No assembly of bed on delivery even though it would have been extremely quick and easy for two strong men! Somewhat ?Jobsworth? but apparently company policy! ????