February 2024 by Syed Talha Ahmed
booked an appointment and got a date after week, went to the place and i was told to wait out and they will call, received no call and later got cancelation email
February 2024 by Josh Foster
Had a screw in the tyre, the chap behind the desk was very friendly. Gave me options based on price for the size I needed for my partner's car. Went for a walk to the shopping centre opposite and was able to come back and they'd changed the tyre for me. Friendly, informative service. Would definitely come back for services and tyre fitting with my own car.
December 2023 by Trevor Warren
Booked in for a clutch test, called 2 days before to find out the price to get it replaced if necessary. Was told they don't currently have a technician to do it, so don't really see the point in testing it
October 2023 by richard hutcherson
Fixed a problem with the brake sensor after fitting new pads in June.
August 2023 by Paco Maldonado
It needed a completely checking and specifically change one headlight.They didn't check the car because it was "dirty".The wrost, they didn't change the headlight.
August 2023 by Tim Bailey
Amazing customer service from Roger and his team they are a credit it to your company :)
May 2023 by Paul Friday
I recently joined the Halfords Premium Motoring Club and was amazed at the benefits on offer. I then visited the Autocentre Branch in Aylesbury and found all the staff to be friendly and helpful. In particular Dean (Manager), Roger and Jake who went out of their way to provide excellent customer service. I was experiencing some difficulty with the website and Dean helped me through the process ensuring that I received all the discounts available, considering I was purchasing four tyres. I cannot strongly recommend enough Halfords and in particular their team at Aylesbury Autocentre - thank you.Service: Tires
February 2023 by Dawid Kozie?
Massive shout out to Dean going above and beyond regarding the customer service. Had difficulties with my warranty company, Dean really helped me to sort fulfill their requirements regarding evidencing required for the repair.Can highly recommend this garage, thanks to personalized approach to the client's needs.Service: General repairs & maintenance
February 2023 by Jamil Zammit
After doing the job, member of staff called Luke was very friendly and helpful :)Service: Wheel alignment
January 2023 by Jeff Grimsdale
I'm walking disabled so couldn't do this myself, I asked the kind young man at the desk if anyone could help by changing a couple of blade fuses that I believed had blown, he not only changed the fuses repairing my windscreen wipers, he didn't charge my partner and I, saying that it only took a few minutes and the cost of a couple of fuses was only pence, you do not usually see such kindness these days and we are extremely grateful to him.Service: General repairs & maintenance
December 2022 by Keith Farmery
No intetest in customer service.Rude.Arrogant.I would avoid at all costs.A dismal example of the Halford brand.
November 2022 by Mohammed Ishtiaq
Did an Mot and interim service. Failed car for emissions but said would pass if I took it for long drive. They didn?t have time to do so. Also MOT carried out before service which would have probably reduced the emissions. Got a second opinion elsewhere and car passed first time. Were unable to complete the service as didn?t have tools to remove a tight oil filter! Put car in at 11.20 and collect at 5pm. Neither service nor mot completed properly. Only plus was they were honest about not being able to complete the service.
November 2022 by Jumpmaster337
They gave me a fictional list of problems that needed fixed after free suspension check for £700. My mechanic fixed for £110
October 2022 by Sophie Fox
Very quick MOT and called to keep me updated. Fantastic service, thank you ?Service: General repairs & maintenance
August 2022 by Jon Darcy
Halfords auto-centres, highway men of the modern day ! I have never been given an honest description of my vehicles Health when visiting these centres, there?s always ?an issues with this or an issue with that? that will cost hundreds to repair !I?m currently composing a letter to their customer service department with a letter of complaint. I recommend Aylesbury ATS which is a stones throw from the Aylesbury Halfords for an honest opinion on works that are required on your vehicle.
