December 2023 by recogniseman
Ordered with the app for a speedy service. Screen showed food was ready when it clearly wasn?t as it took an additional 5 minutes or so for my number to be called. (I?m reasonably certain the staff do this to influence their performance scores, can?t blame them, but it does mislead customers). Food was hot and fresh. Chips were well cooked and not soggy as can sometimes be the case. It?s a busy service station so the atmosphere is a little hectic and undesirable. But not really KFC?s fault. Overall very good.
December 2023 by Burcin Demiroglu
I was very disappointed. I ordered a 3 piece chicken box to take out. They gave me reheated chicken. Disgusting. I will not be ordering from there again.
December 2023 by sharanjeet singh
we order the food after waiting the food they say some of items are unavailable and one of lady she is really too rude she dont know how to talk
December 2023 by B C
My girlfriend had the pleasure of being served by an extremely rude moron at this branch. Food was awful as well.
December 2023 by Sam Arafa
They can?t even get an order rightOrdered a party bucket got home and no chips what so
November 2023 by Hawraz JZ
Staff called kadeja was very rude and they would rather chit chat then serving customers, had to wait 25 min for a burger, this place need some professionalism installed to it.
October 2023 by Chris Emmins
Good customer, hot food and quality are words not to be used here. The manager guy, the large sweaty man can just about string a sentence together while his only brain cell struggles to maintain his consciousness. The other staff there are either high on glue or something or there's a gas leak there that makes them basically rude zombies. Honestly worst kfc there is.
October 2023 by Samantha Clack
Visit 1. Absolutely terrible staff, wanted to use my NHS discount. So went to the counter and waited 20 minutes but got told he only takes cash and i needed to use the screen to order and rolled his eyes at me. I tried but it didn't allow me to use the discount on the screen. Went back to the counter and waited 15 minutes to order with a different staff member. He did take card but he wasn't very polite and rushed us to order. After waiting 30 minutes for our food! They missed stuff out of our order so we had to go back. Honestly an absolute nightmare. Wouldn't recommend. Even after waiting 30 minutes for our food it was cold. Terrible service.Visit 2. Was in the area and hope surely I can't get bad service again. It was worse than the first time. After waiting for almost 10 minutes to be served I was told to use the self service machine. I explained the the young lad that the machine doesn't accept my NHS discount and it has to be done at the counter after arguing with me for a few minutes the manager said its fine this one time. I thanked him and tried to oder my meal to which the boy Kamran kept getting my order wrong after finally getting through to him what I wanted to order I waited for my meal. They gave me the wrong dips so I thought I would double check my order just in case. Ofcourse my order was wrong i went back to the counter to be told no that's what you ordered I showed the receipt and still got told I'm in the wrong. I then explained the situation to the other members of staff as I hoped they would be helpful. Once again I received terrible service got told my the manager I'm wrong and they aren't changing my order. I just wanted what I ordered. I have never been spoken to like that by customer service employees. Left without my order as they wouldn't give it to me. Absolutely disgusting. They should all be ashamed of themselves. Monkeys could do a better job than them. Will definitely never go back. Rude unhelpful people with no braincells.
October 2023 by graham lines
Staff unhelpful, rude and ignore you at the counter full of excuses why they can't assist.Do not
October 2023 by Seb J
They accept cash payment. But they don't accept £50 notes. It's a joke .
September 2023 by Hugo Hamilton
Splashed the cash, treated like trash. The fellas and I indulged in the 14 piece party bucket, go the boys, after a hard days work. You?d think purchasing the highest ticket item on the menu would be met with a degree of appreciation but met only with hard stares and long sighs. Hey man I get it, working at kfc can?t have the serotonin receptors firing but when the high rollers come through pluck up and fake it. Saved only by the straight vibes of the communal eating space. They also forgot our baked beans.
August 2023 by Frank Haschka
Sadly my visit here was fleeting. Although initial appearances invited a welcome break, I found the facilities quite lacking, and cleanliness levels rather off putting, especially in the WCs.Decided to get back in the car and go further up the road...
August 2023 by Frankie Appleton
went over 20 minutes before they shut and the guy was talking to his mates, turned to me, said we're closed and then went back to talking, then served his mates... awful
August 2023 by Taimur Hashmi
Worst KFC I've ever been to. Got every aspect of the order and service wrong:- Ordered my food on one of the machines, and none of them had any recept paper in them. Caused loads of issues with other customers.- Order took half an hour. While waiting I noticed there were 5 workers at the front, two of them basically didn't move for the entire half hour I was there (they could have at least refilled the receipt paper).- I got my order and it was basically all wrong. They didn't give me my £0.50 mayonnaise I paid for, didnt put any mayonnaise in my zinger burger so it was very dry, and the teriyaki chicken bites I ordered didn't have teriyaki sauce, but it was replaced with BBQ sauce.Order #5434 - 28/08/2024 - around 6:45pm
July 2023 by Shiranthi Fernando
Quick service and staff is amazing. Food was fresh and warm.Parking: 3 hours free parking available and plenty if parking spaces available
