February 2024 by Dan W
Wouldn't bother if you are a first time user of contact lenses. After 3 months of different lenses I gave up as they seemed like they couldn't be bothered with me in the end. Lady was nice in store when the care package was cancelled and got refunded for the lenses supplied that I could not use.Vision Express customer service online didn't seem to care either with what happened after I explained the situation, no apology at all.Nice one Vision Express!
October 2023 by paul purdew
Great service from everyone in store from the apprentice to the store manager not forgetting the technician, thanks.
July 2023 by peat bags
PAULINE WAS THEE BEST SERSON I COUILD HAVE SPOKEN TO THANKS
July 2023 by Paul Wheeler
Good service. Will use again
July 2023 by Alesha Doyle
These guys were absolutely amazing! I highly recommend, I was welcomed and made to feel at ease by all staff from the moment I entered the store. Customer service was 10/10, staff feel naturally helpful, & friendly. Thank you guys
May 2023 by Simon
I broke my glasses and popped in to the store in Meadow Walk on an emergency basis to see if some old lenses could be fitted until I can buy some new glasses. Vanita and Marsha were incredibly helpful and fixed everything quickly (and no cost to me) .... A brilliant team!!
January 2023 by Hannah Knight
I had my annual eye exam at Vision Express in Buckingham.From the minute I walked through the door until I left, the staff here made everything a pleasure!My optician was very attentive, even though my clumsiness & ?blinking? meant I had to repeat some of the machine tests a few times to get the results accurate. He was very patient & kind. My prescription had changed slightly, so I got to choose not one, but two pairs of glasses! To my surprise, they were completely free of charge!! The lovely assistant (I am terrible with names, I apologise) walked me through all the paperwork & helped me choose my pairs of specs & made it all so easy & hassle free.I recommend Vision Express to anyone who enjoys top notch service with friendly, knowledgeable staff. My experience was made all the easier by these lovely people, so thank you!! 10/10
December 2022 by Robert Jameson
I went to collect my glasses yesterday which only took a week to arrive. Saw Varsha in Buckingam Branch who put them on me to test. Perfect. She is such a friendly and helpful lady and nice to chat and joke with. That's why I go there. Robert Jameson
December 2022 by Mark Ingamells
Very friendly staff that don't make you feel like your pressured into buying glasses
November 2022 by Wendy Powell
Very good experience the staff are very helpful and professional. ?
April 2022 by Ian Murray
Ever tried ordering prescription lenses on the Ray Ban website and given up?Then try Liz and the team at Buckingham Vision Express. They give a competitive rate, talk you through all the options and will give piece of mind that your eyes and frames are measured by professionals who take the risk out of the purchase.
February 2022 by Hannah Foulkes
Everyone in there was so helpful and polite. Made me feel really comfortable even though it was all new to me. Georgia spent ages helping me choose the right glasses. Thank you so much to everyone for being so kind, caring and patient.
February 2022 by Vanita Samat
Excellent customer service, everyone always welcoming and helpful. Great quality of product.
November 2021 by Helen Price
Liz & her team are absolutely brilliant at Vision Express in Buckingham. They are always very helpful & very professional. Nick the Optometrist there is brilliant too & diagnosed high pressures in our Mums eyes & referred her straight to hospital. I cannot praise them highly enough. Thank you
October 2021 by Christine Dunleavey
First time at a Vision Express. Booked appointment online, which was really straightforward. When I arrived staff were very welcoming and helpful. Had a very positive experience and will definitely use them again.
