May 2023 by Paolo Scura
Handy for drop of and pick-up of packages
January 2023 by B W Giles
Difficult to navigate wasted time went to collect parcel depot shut such a small window their opening times. Keep this up Royal mail your business will get done. Shame as you statred it all.
October 2022 by Karen Ballantine
Collection office, unfortunately shortened hours 8-10am now which does make life a little difficult for collection. Staff ok and polite although don?t give off a ?happy in their job? vibe - but perhaps that?s because I was there first thing. Hope their day improved.
January 2022 by Olly R
Main sorting office in Chesham for post and for collecting undelivered parcels
July 2021 by Anna Kotek
I am shocked by what has just happened! Anyone who lives close to Chesham High Street watches out coz the same person delivers your post! It was a man in his 50s, wearing glasses.2 weeks ago I found my parcel ripped off and the item inside was missing. My neighbours had the same situation this month. We reported it but never heard anything back. We have 5 families living in the building. We know each other. It must have been someone else but nobody apart from us and delivery drivers/postman enter the building. I am frustrated because especially now, with Covid and shops being closed the only way to order some items is online!It forced me to pay £27 for special delivery signed for thinking that maybe in this way my parcel will be safe. Although paying £27 for delivery from Brighton to Chesham is another rip off (I could fly to Barcelona for £24).Anyway, the postman called at 8:40 am today and I opened the door. I live on the 1st floor. They always bring parcels upstairs, especially when it has to be signed but I saw that this postman is not coming up so I left in my pyjamas to see what's going on. Halfway through I saw him dropping my parcel on the floor like a bag of potatoes ignoring the label on it 'fragile'. I approached him immediately and asked why did he drop my parcel. He started shouting that he didn't drop it. I didn't want to argue but I am sure that he treats all the parcels like that and he would have left mine on the street in the rain! My partner was at work and I didn't feel comfortable standing in my pyjamas in front of the building with an angry man. So, I picked up my parcel from the floor and I wanted to go home. Suddenly, he jumped on me, tore the parcel off my hands and shouted again ' I haven't scan it yet'. He dropped the parcel on the floor with anger AGAIN like I wasn't there he started putting the other letters into the letterboxes of my neighbours while I was waiting! Then, he scanned the bar code of my parcel and said disdainfully 'Now, you can have it'. Is that the customer service we are paying for??? Honestly, shame on you The Royal Mail.. I don't know who stole my parcel 2 weeks ago but after what I've seen today it makes me wonder... I know we are facing difficult times because of Covid and I try to be understanding but come on!!! It's not that hard to be nice! For that I think I should get my money back.
July 2021 by John Jenkins
Poor parking. Unsociable to customers.Tried telling off customers for not wearing mask. When shown an exemption notice around the clients did not have the grace to apologise.
September 2020 by Karen Kelly
It's a mail delivery room... Staff were friendly!
September 2020 by Ryan Syrett
Lovely front of house staff lady
September 2020 by Tel Tap
Nice place to work
October 2019 by Mark Pulford
Lots of letters
April 2019 by Olivia Warner
Very friendly and efficient staff, with parking right outside the door. Opening hours are a bit limited, but guess that is to be expected these days.
January 2019 by Dont B Nosey
RM is bad!! I live in Chesham and my mouth is now coming at 3 PM, what ever happened to 1st class post. Amazon is the way forward
January 2019 by Andrea von Berl
Easy and good service
October 2018 by Andrea Pickess
Terrible service...parcel force 48 hour supposed to arrive on the 29th. On the 3rd " tracking says unable to find address" no other courier firms have any trouble. Arranged to pick it up from Post office depot on 4th but not taken there either. I have better things to do than chase round after my parcel...goodness knows where it is or when it will arrive..utterly useless !!
