March 2024 by Diana Toolan
Chose this local company because they could offer purpose built 2.5 seater sofa with considerable choice of style and fabric. We also chose an Italian leather sofa in a coordinating colour. This was a much better fit for our room than other similar sofas in major retailers. The staff were very friendly and did not try to flog us lots of add-ons as the big stores do. Delivery guys very friendly and got the sofas in despite tight fit. Missing star in recognition of high price and longish wait compared to the high street alternative. Happy to support a local quality furniture provider.
February 2024 by Denise Tumalty
I places an order for a sideboard and coffee table , Evans was able to deliver in the same week ! The drivers called beforehand to say they were on the way and were so courteous and lovely. They places the pieces in the place they were to live with efficiency. Overall a fantastic experience and I love love my new sideboard and table. High quality and beautiful wood . I will definitely be buying from here again. Lovely to use a local company and british made items too. 10/10
December 2023 by Dawne Garrett
Great service from this independent business, knowledgeable and considerate, with good quality products, thank you
April 2023 by Leon Davies
Still waiting on a sofa that was ordered in September 2022 that was meant to be on a 12week lead time and every time I call for an update told a date and guess what it is not stuck too and then nobody knows when it?s coming. Was meant to be with me yesterday, but you guessed right still not here and nobody calling back.Only week 25 now!!!! Check your delivery dates guys.
February 2023 by Emma Marshall
Spent half an hour in the showroom. No other customers. No one acknowledged us even though both employees saw us enter. One employee (manager?) marched around on his mobile the entire time, in his coat. The other employee was nowhere to be seen after we initially entered. Shame.
December 2022 by David Michaels
Great service. Helpful friendly staff. Very professional. Fantastic flexibility - as long as you don't want leather.
July 2022 by Nicola Free
I can?t thank Evans of High Wycombe enough. It was a slow process trying to find our dream sofa but as soon as we found Evans and in particular Mark who was extremely helpful and knowledgeable, we knew we?d found THE sofa. Evans are so professional with fantastic quality products, great attention to detail and excellent customer service. I couldn?t recommend them enough. Thank you Evans and to Mark for his professionalism and expertise and help creating a thing of beauty. Who knew you could get so excited over a sofa!
June 2022 by julie pile
Ordered 2 manual reclining chairs, (we thought there would be less to go wrong) in November 2021. One with right hand lever, one left hand. 16 week delivery turned into 20+ weeks. One chair correct, one not! Agreed to replace( after some while). First chair broke within 2 weeks. Second chair delivered and ALSO incorrect. 7 months later another chair delivered, correct side for lever, but suspect first chair changed, repaired and sent. Foot rest loose, back loose. Not happy at all. Would not reccomend and will never return to Evans!!!! Emailed after 1 week, but have had no response from the team. ?Poor beyond belief!
March 2022 by John Hoskins
We purchased a three piece La-Z-Boy suite from Evans of High Wycombe in December 2015. It arrived in 2016 and both recliner chairs were returned because of poor manufacture. These were finally replaced in October 2016.We now find that one of the recliner seats tips to one side, and a ridge can be felt in the centre running from front to back of the chair.All items of the suite had A5 cardboard labels giving a 10 year warranty. When I wrote to Evans of High Wycombe my letter was ignored, and it was only after a further Email did I receive a reply. They state that La-Z-Boy have ignored them, and in the very small print of the warranty document it is either for 1 or 2 years. WHAT ABOUT THE 10 YEAR WARRANTY LABEL?Evans were quick enough to make the sale, but did not make it clear that a 10 year warranty is meaningless. They are now trying to wash their hands of their responsibilities.
January 2022 by El Ram
Mark went above and beyond in sourcing material for my 6 year old sofa. It was bought from Evans originally and still looked band new apart from a burn hole in one cushion, while friends sofas have sagged in a fraction of the time. Quality products and quality staff!
October 2021 by Eleanor Ramkissoon
Mark went above and beyond in sourcing material for my 6 year old sofa. It was bought from Evans originally and still looked band new apart from a burn hole in one cushion, while friends sofas have sagged in a fraction of the time. Quality products and quality staff!
September 2021 by Ash Socrates
Great people and fantastic products.Mark is the most patient and helpful person. It took months for me to choose a sofa colour, he never flinched even when we were on our twentieth book of samples! When the sofas arrived they were absolutely perfect. I have since been in for a rug and fabric. Again, Mark bent over backwards to help. We will definitely be returning for future house needs and would highly recommend.Jacqui Socrates
July 2021 by Linda Francis
Had our new sofas delivered today. Excellent quality, and great service for the delivery team. Highly recommend.
March 2021 by JustinH-138
DON'T BOTHER ZERO CUSTOMER SERVICE ordered sofas on the 3rd October for early Jan delivery , never got the fabric samples and never heard another word , no updates , after three emails chasing in late Jan told mid to late Feb , Now March never had an apology or explanation . zero communication, complete contempt for customers , 6 month wait never a single apology .
February 2021 by Debbie Walter
We are delighted with our new sofas. The whole process of ordering, updating with timescales, and taking delivery was done with such professionalism. The sales people were very helpful and patient! The guys that delivered the sofas were polite and took great care. All the rubbish was taken away too. All in all a great service from a local company. I wouldn't hesitate to recommend them.
