February 2024 by Vanessa Cabulong
Horrible service.Day 1 - they said we missed our parcel- my partner is in the house the whole day. They never left a card to prove that they really went.Day 2 - since we don?t want to ?miss? our parcel, i had my partner literally stay by the door during the period that they stated. No one came and they sent again an e-mail that we missed it.Now we don't have a choice but to go to the DO.I am going to escalate this!!!
February 2024 by Eve Nicol
Very helpful
December 2023 by Marco Antonio DelaRosa
what is this custom that couriers knock on the door and immediately press the handle to enter the house? what is this? what kind of custom is this? my wife picked up the parcel today and this is how the courier wanted to enter the house! If I were at home, the courier would definitely be treated as a thief and I would call the police. Is this how royal mail trains its people? an embarrassment.
November 2023 by Val-Valentina Bozhilova
The best delivery company. I never had any issues with them. Very professional and always delivered on time.
August 2023 by David Nevill
Postman left a card to say will be delivered next day, I had a note on the door saying please leave with nieghbour,, he is in all day ever day, so Im guessing the same will happen tomorrow, useless service
July 2023 by Amir Mohamed
Horrible policies, so out of date probably since 2010, had all required documentation but staff still wasn?t able to track my parcel or even acknowledge their outdated policies and required further information to pass me my parcel just to conclude they don?t know where it is(this is with tracking they couldn?t even track their drivers:excuse was there are hundreds of drivers,which is absurd and you should still hve tracking thats whats its designed to do)
June 2023 by Csaba Bakó
The post man threw the package over the fence rather than put it in the storage that he walked past.My dog ripped the package open and possibly ate some of the content. It was a slug poision.Extremely careless.
May 2023 by Oz
Garbage service. Delivered a Signed Delivery item to the wrong address, they let the recipient read the name on the package so they know who it was for and THEN asked for the name. What's the point of asking after you gave them the info?
April 2023 by Cedar
It seems the post man does not know what a doorbell is. I?ve always picked up my parcel from the office because the post man never pressed my doorbell. I don?t know if he wants me to sense him at my door?
April 2023 by Nana Aisie
It seems the post man does not know what a doorbell is. I?ve always picked up my parcel from the office because the post man never pressed my doorbell. I don?t know if he wants me to sense him at my door?
April 2023 by Atul Hindocha
Great staff...always helpful in locating undelivered parcels and mail. Cheers
March 2023 by Ruth Collins
Had to collect a parcel. Most of the times it's not too busy. The machine in Council car park often doesn't work properly though.
March 2023 by Lucy Nagle
Loose a parcel......parcel had CORRECT address on it postman delivers to WRONG address miles away royal mail can't tell us where parcel is due to data protection even though parcel has MY address on it they won't go and retrieve it!! Absolutely disgusting service
March 2023 by I S K I E R K A
No customer parking. Opening hours ridiculous
January 2023 by Shaun Thomas
Qui k and fast , heard trying to close this office .major town a shame