January 2024 by Mat S
This particular Caffé Nero is always a mess with dirty tables and ridiculous queues. The staff don't seem to have a sense of urgency. To be honest it just needs to be managed more effectively.
December 2023 by Simon Grainger
The staff do great but the queues are always long especially around lunchtime. Great coffee and snacks though.
December 2023 by Roger Brown
Food is good, plenty of seating on a prechristmas busy day, shame that with only 10 people in front of me in queue it took 20 min to get served, with all having fairly simple orders.
December 2023 by SOO AE
Quite busy today. Didn?t have enough waiters to clean the tables. So yeah I would only go on a not so busy day.
December 2023 by Alex Avram
Used to be in love with their coffee, now I very rarely get their Christmas blends.
December 2023 by caroline flinn
I had the festive plant ciabatta with plenty of red cabbage, and it was quite tasty. Two of my family had cheese and onion slice, both warm, a little burnt, and they found it quite spicy. Popular place.
November 2023 by Colin Goulding
Nice coffee shop with good food and a really nice atmosphere. Nice to take the weight off during a shopping trip but tough to get out of the comfy chairs!
November 2023 by Laszlo Halmai
Very friendly staff and really fine, aromatic coffe choices. Unfortunately, the staff is overwhelmed and can hardly catch up with the service, like collecting used cups or plates from the tables....Nevertheless, Cafe Nero remains recommended!
October 2023 by Miss M
The coffee was fine but I have never in my life been to a coffee shop that was slower at making coffee. Despite having three baristas and a queue of approx 12 people, only one of them was making coffee ?
October 2023 by Anthony flavin
Had to give up waiting after 25 minutes. The queue was not that long, but moving at a snails pace.However, that gives you a chance to look around. Just don't look up. Everything above 6 feet is filthy and covered in what looks like greasy fluff!
October 2023 by David Robinson
Seems to have long lines and a long wait the last few times I have been in. Coffee itself is decent though! Just wish it were a bit more consistent in terms of service.
October 2023 by Pia Azucena
When I went here it was quite early so you'd expect to find free clean tables, but No apart from slow service tables are full of cups glasses and trays.I have to clear one table to be able to sit with my food and drink. Very inconvenient.
October 2023 by Gavin Bell
The queues are always long when I go (which is a Saturday around lunchtime), have usually waited 30min just to place my order, so it's not a quick process.
September 2023 by Ian Page
We did have to wait quite a while in a queue to order our drinks, but once they were made they were very good, so worth waiting for.
August 2023 by Catherine Lloyd
Not great......Caffè Nero seems to always be a bit of a let down. Staff seem deflated and come across like they just don't want to be there (I know this line of work is tough through my own experience working in a different popular coffee shop) but, you still need to maintain some sort of positive customer experience. The tables are sticky and chairs are dirty (and no, they were not busy at the time we went in) the coffee I had ordered was heated to the point it tasted burnt (the Milk) and the baby chino again was over the temperature it should have been.
