March 2024 by chris john
Where to start? The toilet floor was under water causing my wife actual injury as she slipped over, this occurred as 2 of us were trying to find somewhere to sit that wasn't either surrounded by litter/dropped food or had layers of sauce stuck to the table. The only clean table was a disabled one in the corner where a member of staff was sat eating. Then came the meal, first the food bears no resemblance to the pictures on the gantry, secondly the chips were stone cold, the chicken chewy and tasteless. A member of staff offered to replace our chips when she heard us talking about them - 5 minutes later 3 more portions turned up -2 of which were cold (the new style chips are horrid IMHO).What an embarrassing shamble of an eatery, the staff dont give a monkey's and cannot even be bothered to clean the floor, they cannot say they were busy as we were the only 3 in there. NEVER AGAIN.
March 2024 by Emma Penny
order food from them and they didn?t even send the right
March 2024 by Yogi (Yogi)
Absolutely dire service from a rude woman who just didn't listen to a word said, had to keep banging on the window at the drive through to get our complete order... Can only be thankful that she doesn't do an important job like working in a hospital otherwise you would loose a leg instead of your tonsils out...
February 2024 by Melissa Hogarth
Waited overnight hour for order.
January 2024 by Michael Johnson
Fries missing from 4 person order. When outlet was notified they assured that they would be delivered within 5 or 10 minutes. After an hour of waiting we gave up. Terrible service and food mediocre. Can?t comment on the fries as they never made an appearance.
December 2023 by Matthew Dunn
Wow absolutely shocking went there tonight and it took 30 minutes to get our food and we was only the 6th car back, when we got it through food tasted dry and tasteless, I now have a dodgy belly from it would not recommend the westcroft kfc, also 2 meals and 1 extra burger was £29 so expensive!
December 2023 by Yossi Galiko
Food is fresh and tasty. Great for collection but no attention to those who eat in. ( Only few do, but management should make sure the place is equipped with wet wipes and that forks and plates are offered). Where are the BBQ sachets?
December 2023 by Ian Barclay
Ordered through just eat, no issues with delivery just the food. Chips were cold, corn on kob was grey and they missed a meal, so had to drive down there then ,I get quizzed saying they added it when they didn't. After arguing with them they gave me the extra meal. Jokers.
December 2023 by Luke Bratrsovsky
I have visited this KFC a few times, and it is hit and miss. Last time visit, food was delicious and freshly cooked. However, we were waiting for 5 minutes, with 1 till being opened and only dealing with 1 customer. Another 5-10 minutes for burger and chips being ready. I thought that the definition of "fast food" meant to be fast, not slow. Staff lacked a smile and was showing a rather negative attitude. MC Donald or Tim Hortons opposite, therefore much better choice.
December 2023 by Chandana Rupasinghe
bad service by the staff members and team leaders, order placed via drive thro and present voucher to the payment counter, they said that we need to informed that to order window, never knew that and refuse give the order, they were very rude and discussed
October 2023 by Maria Voysey
Was the worst one I have had eather food was over cooked or under cook no spoons to eat beans with gone down hill
October 2023 by Shaun Allsopp
Used to be my local go to place until the food and service got so bad it was a joke . Went back today to find all new staff, service was quick and efficient and the food was back to its brilliant best.Happy customer
September 2023 by Keon Lewis-burgess
2 people in the queue and took me 15 minutes to get my order ? if im hungry and in a rush i could never go here. staff is rude
September 2023 by Iqbal Bhaiji
We went for a quick bite. So cannot say much. But will go again.
September 2023 by Sunil Mohan
Morissons Forzen Crispy chicken is far better than KFC. KfC chicken is full of oil and no crispness, over salted. Overall not worth for money you spend.