January 2024 by Leah West
Melody and Dom were both lovely today! Went above and beyond to help us out and gave some incredible advice regarding skincare. Thank you so much
January 2024 by sonya sidhu
A-MAZ-ZING!Thanks to the fantastic Manager and the 2 wonderful ladies at Lush who hosted THE MOST FANTASTIC birthday party for my 10 year old daughter.The party was excellent, so fun, engaging, imaginative, the games entertaining and an all round immersive experience!I can?t recommend this service enough especially as the hosts were so enthusiastic and held the group?s attention throughout the party. My daughter and her friends couldn?t have been happier with their experience as well as the most fabulous party bags!What an incredible experience, so thank you lush and keep doing what you are because it was; in my daughter?s words ?epic?.
January 2024 by Adam Snuggs
Gorgeous smelling shop!! Many aromas to choose from and in many forms, soaps, shampoos, body lotions etc.Friendly staff and willing to help you with your decisions. Definitely worth a visit.
January 2024 by Sim
Grace was fantastic! Very enthusiastic and knowledgable about all the products. She is an absolute asset and fingers crossed we can see her again next time we shop! Thankyou Grace
January 2024 by Deepti Redkar
I went to the store had no inclination of buying anything but this lovely sales consultant Prateeksha had a sit down consultation with me and explained all the skin care products so patiently to me that I landed up with a huge range of lush products that I absolutely love applying daily. Job well done by Prateeksha with upselling products to a customer. But I am very happy with them too.
December 2023 by Rocio Adzo
I had some last minute Christmas shopping to do and Jane kindly helped me to find the perfect gifts. She was patient, incredibly helpful and had such a kind and beautiful spirit.She is a real asset to the store and is absolutely fabulous!
December 2023 by K J T
I visited the store today to find a new face cream (as unfortunately the brand of my current face cream supports the war in Isreal/ Palestine whereas LUSH take the opposite stance). I have not switched face creams in years due to highly (!) sensitive and dry skin so I was very nervous to try a new one. A lovely employee, Grace, came to help me and gave me lots of advice along with some testers to take home to test on my skin before purchasing. She also tested their facial-oil bars on my hands which I eventually bought (because they were fantastic and to my surprise I had no skin reaction). In addition, Grace spoke to me about some body conditioner which she uses and recommends - so I also bought a pot to try. A massive thank you for Grace and to the other staff at MK LUSH! :)
December 2023 by Mila Petravich
I have been in love with Lush for the past 14 years. We have moved out of London recently and I found my fav Lush now. MKs one is the best Lush really for me now. Lovely Prat was helping me to pick few bits for myself and few presents for recent occasions, excellent recommendations on the products that I haven't tried yet, Prats knowing exactly what would work for me :). Amazing customer service and also a speedy check out which is always appreciated by me. Big shout for Prats!
December 2023 by Emily Gier
Hanin and Zara both helped me and my daughter and we had an amazing experience, my daughter loved trying all the soaps and the bubble blowing, definitely made a core memory! These ladies were super sweet and professional. Hanin did amazing showing us the bubble blowing, she was so bubbly and king. Zara have such awesome patience and event went on a hunt for the last jelly soap we really wanted. Honestly amazing experience and best lush I've been in ever!
December 2023 by Lawrence Neal
Just been to the store and had the best service I may have ever received in an extremely busy environment. As soon as I entered I was greeted by Ellie who was very attentive to all my needs, she recommended everything perfectly and her product knowledge was really impressive. She made everything I said feel relatable and at the front of her thinking, she also kept me at ease when not going with a certain product. A really fantastic employee 10/10.Was served at the tills by Yasmina and again she couldn?t be more helpful, together they fulfilled every need I set. Thanks girls, you deserve my time writing this and I really hope you are recognised for it. Merry Christmas
December 2023 by Jade G
I need to give a huge shout out of appreciation to the sales advisor called Dom in a zebra print hat. I told them who I was buying for, my budget and they gave me a great recommendation for a box set, which I bought. The store was incredibly busy but I felt like I had my own personal shopper. Exemplary customer service.
December 2023 by Nicole Wan
Bought some bath bombs, staff all friendly and approached us if we needed help. I really like that as a customer I can interact with the products before buying - smelling them touching them. Staff were helpful at giving information and helping our purchase.
December 2023 by Alice Gray
Popped over Saturday to pick up a few bits, was helped by such an angel called Shannon! We had a good chat about our favourite products and she recommended me a couple of bits too! If it wasn't for her I probably wouldn?t have ended up getting a new face cream but soo glad I did! 10/10 service
December 2023 by Ellie Chick
Had a lovely visit. Was talking with a pleasant and well spoken lady called Hanin. She showed me things that I wanted to and explained things through with me. Definitely deserves an employee of the month
December 2023 by Fiona Stone
Grace was so lovely and welcoming! She took her time to help me figure out what I was looking for as I was getting a gift for a work colleague. Lovely and very patient!
