February 2024 by Inna Zaliubovska
Can I send a parcel weighing 45 kg here?
February 2024 by susan murray
Prompt delivery very pleasant delivery man very polite couldn't ask for better service .thankyou royal Mail
January 2024 by Dalibor Kusák
Updated opening times so no-one else waste time and petrol.
November 2023 by Olly Long
Very limited opening hours. Short on parking.
September 2023 by David Page
Important documents from Ministry of Justice been lost, causing major problems . Deliveries very random sometimes only three in a week always late afternoon. mk12
July 2023 by Mateusz Chodak
New opening hours look like joke ?
July 2023 by Karl Pountney (Strawbyte)
So where do I start. Firstly, the website open/closed times do not match the hand-drawn note sellotaped to the door of the sorting office. Honestly, the place looks like it's run by folk that don't really care. However I did arrive within the new hours only to find that it was actually closed with no explanation or indicator as to where to take parcels to especially Royal Mail Tracked which (of course) you can't take to any old post office.In the past Kiln farm has been the go-to office for my business especially as it has the latest post collection times in the area. Especially handy with a late afternoon customer order. But lately it's been terrible. Open, but with the office unmanned and with slow response to the bell, closed randomly with no explanation, plus the fact the carpark is often full of RM vans or staff cars.Avoid if you can.
May 2023 by Liz Norman
Went to go and collect parcel as the person delivering completely ignored me speaking over the ring camera to leave it. Was told at sorting office that he has to bring it out as a redelivery and if not in will leave another card. They said they have a new system which is absolutely ridiculous,this parcel has perishable items in so I hope they are going to pay attention to what will be left on the front door. If not they can pay for the goods.
May 2023 by joe
There is one bloke in here he is an absaloute clown take the missed delivery card in he turns around and says its been re-arranged for re-delivery without me arranging it just need to also say he didn't even bother checking to see if it was there and these people think they deserve the pay rise only the actual postmen do
April 2023 by lee jones
Chap who served me was very helpful new exactly what he was doing and located my parcel straight away. Great service
March 2023 by Artem Orlov
Was waiting my 24 tracked item for more then a week after it has been delivered to the wrong delivery office. Nevertheless after being accepted by the correct delivery office (Kiln farm) on Saturday, they failed to deliver it on Monday and Tuesday. Only delivered Wednesday, 11th day.
February 2023 by T !
I've reissued a delivery address for my parcel but the instructions haven't been followed. Instead, they keep trying to deliver to the old address and trying to leave with the neighbour, which is NOT what I asked. Each time I go to pickup my parcel, I'm told it is there but hasn't been sorted so I can't retrieve it. Extremely frustrating.
January 2023 by Tiffany !
I've reissued a delivery address for my parcel but the instructions haven't been followed. Instead, they keep trying to deliver to the old address and trying to leave with the neighbour, which is NOT what I asked. Each time I go to pickup my parcel, I'm told it is there but hasn't been sorted so I can't retrieve it. Extremely frustrating.
January 2023 by John Clarke
Quick a friendly. Just be warned a satnav doesn't direct particularly well
December 2022 by Colin Mcmahon
Thanks for ruining my little girls Christmas. Start wearing long trousers and get back to work
