December 2023 by evie miller
A well-presented store with a welcoming environment and lovely staff, Riccardo was so helpful in finding the perfect Christmas present! Would recommend this store for its high level of customer service.
August 2023 by Diane Malone
Thank you so much for your help yesterday looking for a special teapot to send as a wedding gift, you were so helpful and found me a perfect present and a couple of tasters to send with it
April 2023 by Vanessa Bond
Gorgeous teas and hot chocolates, kind staff
March 2023 by Kelly Bodycott
Excellent service, wonderful products
January 2023 by J B
Really impressed with the customer service here, staff were all friendly and informative. David was really helpful and talked through all the coffees and was a pleasure to chat with being a coffee fanatic like myself. Hard to come across such good customer service this day and age.Top Marks Whittards?
October 2022 by Debbie Hottinger
Brilliant selection of teas, friendly staff and a free sample every time you visit!
September 2022 by Albert Au
Nice sample to try and always able to find discounted gifts
September 2022 by Paul Atkins
It's a nice little shop, if not over priced but for a tea lover you can probably find a gift. However, for such a small shop and with more staff than customers I do not need to be asked by three different members of staff if I need any help. I actually said to my wife if they ask once more I'm leaving. Leave people alone we know how to ask for assistance!
September 2022 by Patrick B 2021
Absolutely brilliant saw a guy and a woman where amazing I brought a product from them I will buy again very soon
August 2022 by samantha mussard
This is a beautiful shop. It never disappoints. I especially love all the variety of teas and hot chocolates. This time I treated myself to biscuits and jar of luxury hot chocolate plus my usual Assam. Thank you ladies, we come back every time. You must visit this place, they also sell tea cups and various tea pots. Excellent as gifts.
July 2022 by Jamie Ward
Nice shop easily found inside the shopping centre.A sample table enables you to try a few drinks..Service was fast and friendly, I cannot fault.
April 2022 by Victoria Agnew
I always receive wonderful service here. The staff are friendly, helpful and informative. They're in no way pushy when it comes to selling, which puts me at ease when it comes to stepping into the shop.I unfortunately didn't get the names of the two staff members who helped us yesterday (02/04/22). But they were both really sweet and helpful.
December 2021 by Simon Bamford
Completely ignored. Wanted several bags of coffee but the long haired guy and old lady with blonde hair apparently would rather spend time having a giggle near the store room than serving customers. Merry Christmas. Sort your staff attitude.
October 2021 by Mr San Miguel
Fabulous feel to the place. Great selection and staff consistently lovely.
September 2021 by David Day
Lovely range of teas and coffees. Pricey but you get what you pay for. I went there for their chocolate coated coffee beans, lovely !!
