February 2024 by Dom Myers
Went there to pick up a few bits for a bathroom and Lewis went out of his way to help me find what I needed and found a substitute for a part that was out of stock, refreshing to get such good service.
September 2023 by Jay Lee
friendly and helpful staff
September 2023 by Giulio Marino
Wickes, a convenient multi purpose store where various DIY can be found. They also have a wide selection of tools, bathroom supplies, buiders materials, and most hardware store items. Free parking, wheelchair access, and friendly staff. Local and lovely.
September 2023 by Peter Lindsay
Excellent customer service and advice from Kacey. The bath panel purchased fitted perfectly. Also, the click and collect service was very good. Ordered at 8pm and collected at 8am the following day.
June 2023 by MUHAMMAD UMAR Farooq
Good customer service means keeping customers happy
April 2023 by Paul Freeman
Terrible Click and Collect experience. I placed my order at 4:10pm and received an email, and also a text message 7 minutes later to confirm that my order is ready for collection and on the email it tells me the store is open until 8:00pm. I arrive at the store at 6:45pm to be told that the area of the store where my items are kept is 'usually locked up for the day' by this time. The Manager then came over and said that the forklift is on charge now, and he is the only forklift driver and cannot leave the shop floor anyway, so I should come back another day. I told him that I only ordered with Wickes due to the click and collect availability, and that the email should not say the items are ready if the store is unable to offer them. The Manager told me he has no involvement with the web team and was pretty disinterested. A shrug of the shoulders was all he could offer as he leant on the counter. He is certainly not managing customer expectations or satisfaction well. Customer services were no better after asking for the same details on the order again, despite them processing it, and then taking 4 days to get back to me and offering no explanation of the stores actions. The refund is now processed. I will not be using this store, or probably Wickles again. I get the impression they couldnt care less anyway.
April 2023 by Dainis Vanko
Did drive 40min to here to getbirems, as it was showing online in stock 11items, come down only 1, waist of fuel and time! Very disappointed!
March 2023 by Technology Innovation
I have given my Kitchen project with Wickes, honestly speaking please don?t ever approach Wickes for any kind of project or renovation.They just don?t know what they are doing.They are not cheap and the same time the products are not really great . The quality is not really great.When you approach them with the issues, they will give very tough time for us and don?t help us at all.Spiros the Store manager is Wickes, he don?t respect the customer. When you talk to him , he pretend to be busy and don?t listen to our conversation and walk away.If we question about his behaviour , he will say you can go and complain about me.If I complain about Spiros, the management won?t take any actions as they don?t have any evidence. I have reached the CEO executive still no one can do anything about the behaviour issue. Overall please avoid this Bletchley Wickes branch else you will feel later.
December 2022 by Harvey Skipper
I found the store manager rude and intimidating when trying to make a legitimate return i quote " give him a refund before I .... "
November 2022 by Nick Boldorea
This is a smaller Wickes and they might not have everything like on the bigger one, check online before before heading to the store.Very friendly staff.They have made changes to the car park that are very confusing and the road marking makes no sense (this is asking for a accident to happen)
October 2022 by Bobby Hack
Visited this morning and everything was fine accept for the lady on the till who was more interested in texting on her phone rather than serving customers. When I did get served, she even managed to continue texting between me paying and waiting for my receipt which I found extremely unprofessional.
October 2022 by Andrew French
Great Service From All the Team ...Spiros Great Team leader ...Helped me & my Team to Construct a Communal Seating Area at our Woburn Sands Medical centre.
August 2022 by Jacqueline Cook
A really good store with lovely helpful staff.
August 2022 by Ian Ireland
Do t habe much to be brutality honest
August 2022 by Turbo Power
Very good, the staff were most helpful.
