May 2023 by Greta Crosbie
Post office staff are very friendly and polite and give an excellent service. They also sell cards, stationery, sweets, etc. They serve a large community and do it well.
February 2023 by Mark Hunt
Always a great service
November 2022 by R
As others have said all here are helpful knowledgeable and try to make postage costs as fair as possible giving options and advice. By far one of the friendliest and why people come from other places .. pls appreciate our postal service they all go above and beyond thank you
June 2022 by Stephengj Green-Mlloy
Rude staff
May 2022 by Thea Wrench
The best post office I have ever been to! Staff are so genuinely helpful and make every transaction as straightforward as possible. If Burwell post office isn?t open, I would rather wait for another day than go anywhere else, it?s so much better than all the others around!
July 2021 by Sezgin Sezgin
Helpfull and friendly service, i really like the warmWelcome smile on theirs face !
November 2020 by T Bourne
Excellent little post office, friendly and knowledgeable staff. A real asset to the local community
June 2020 by Jasmine De Kotwara Taylor
Always excellent service and lovely staff. I wouldn?t go anywhere else!
April 2020 by David Robert Keith
Quiet courteous efficiency...
April 2020 by Sally Fulcher
Wow, what a wonderful discovery! Fantastic service, great advice and all with a smile. I shall alwAys use this post office. Top class
April 2019 by Joe H.
I have used Burwell Post Office several times before and found myself always paying more than in other Post Offices, but today seriously has left me vowing never to use Burwell Post Office again. If you get the wrong member of staff it seems you will be reaching for your wallet. Went in today to drop off a parcel booked through Click & Drop and it was just over the weight specified on the label. Was told my Click & Drop label was therefore invalid and I was charged over double what I had paid for the original label. I use Soham Post Office a lot more and the staff there are warm and friendly, not rude and antagonistic as I experienced at Burwell today. I've dropped the same parcel off in Soham every week and never had an issue, the one time I go to Burwell and it magically gained weight. My advice - drive to Soham, Exning or Newmarket and save yourself some cash.
April 2018 by Jackie Parker
Very poor customer service. No apology given when parcel lost and communication very bad for as service provider. A very disappointing experience.
November 2017 by Georgina Bird
Great service. Friendly staff. Good selection of greetings cards, and other goods.
June 2017 by Poppa Brown
Always overcharge or inconsistent on postage price for packages. Expensive stationery too. Be careful.
March 2017 by tilly2shoes75
great local post office.
