August 2018 by Tracey Galley
Apauling evening. Started with incorrect number if place setting for our bookings. Then we requested 2 bottles of white wine and 2 of sparkling Rose. Waitress came back with both bottles of Sparkling in 13 glasses. NOT all if us wanted Rose hence the white wine. Then two of the chicken mains were not cooked properly. When the bill arrived they had taken off the two chicken meals but then added over £50 in service charges. We asked to speak to the manager who was not interested in listening to our complaints in the end he walked away and told waitress it was her fault. We would not EVER go to any Carluccio's again terrible food, terrible service and totally ruined the bride's gen night!!!
July 2018 by Erica Sanchez Quiroga
I had a tiramisu and a coke and it was great. The main problem are the waiters that don’t pay attention to you! I really value the air conditioner during this heat wave!
June 2018 by Wesley Timothy Sukdao
Just been refused a table because apparently head office agreed they could stop accepting customers at 9pm even though they close at 11pm. I wish my senior management are that accommodating
June 2018 by Mr Latency
I visit Carluccios now and then, usually for breakfast but also for dinner on a few occasions. Overall I'd say its a decent place to eat. The food is generally pretty good and decently priced, my main issue is that sometimes the service can be a bit slow. This isn't a criticism of the staff themselves really as they've always been helpful, but the place can get very busy and there are quite a lot of tables, so perhaps they need some more staff there to cope a bit better. The staff are generally pretty quick to take the orders and deliver the food, but as they are rushing around serving tables it's sometimes hard to get the attention of someone mid-way through the meal, or when you want to pay.
January 2018 by Roman Rowlands
Not the best, we've eaten in Carluccios Brighton and London Central, was way better experience. Cambridge's offerings were rather bland, lamb skewers were pretty much just plain lamb with plain roasted peppers and raisins - flavour 0, daughter had Carbonara, didn't taste like a Carbonara, was very greasy and not enough sauce, other daughter's bolognese looked like it came out of the microwave, another meal was OK, but again 0 flavour, just tasted like roasted vegetables with Parmesan. Was given a discount, but they have to bring level up, in line with other Csrluccio places.