June 2023 by Google user
Lots of seating, with good wifi, usb \\u0026 plug sockets. Clean toilets and helpful staff.
June 2023 by Adam G
Lots of seating, with good wifi, usb & plug sockets. Clean toilets and helpful staff.
May 2023 by Brian Creet
It was 08:20 am so I took a point off as not many people were around, but I love Costa to bits and like the special offers on a Friday
April 2023 by Miriam H
Loud music? tables could be wiped down more often.
November 2022 by Claudia E
Bad service, rude staff. Coffee is good! This does not make the staff better so not coming here again!
November 2022 by Leo Mcn
Very polite staff , very open store , very good environment, quiet enough to do work but doesn't feel like a library , very good
November 2022 by Doruntina Krz
Good place, enough space, you can enjoy a day with the family there
July 2022 by Sam Lion
I like this Costa branch, the staff are friendly and nice. The place is always very clear . Good gob guys :)I enjoy sitting here . Only one suggestion if they put some tissues then the customers can help themselves instead of keep asking . Enjoying my cortado coffee ;)
June 2022 by sophie weeks
I'm afraid I left without my coffee this morning. Costa lost my custom. I watched a customer come in and no doubt order her regular Bacon Roll and Latte. She moved slowly, and leant on the counter to open her purse to pay. The server asked the lady to go and look in the fridge to see if there was a Bacon Roll. Two servers were standing at the counter doing nothing. I leave you to draw your own conclusions about this, but I took action rather than watch frustratedly. I politely but clearly said it might be nice if one of them went to grab the Roll. Instead the 'offer' to the lady to go to the fridge was repeated, so she shifted her weight and ambled back in the direction the server indicated. She looked confused trying to locate a Bacon Roll and there was an audible tut from the server who had made the suggestion. Does this happen every morning? Once again, and this time - apparently rudely- I said the server could perhaps grab the Roll from the fridge? Younger legs? Better eyes? More energy? The server rolled her unsmiling eyes and humphed towards to fridge (customer still had not located the roll). I was then told by the other server that I was ' being very rude' and ' I had ruined her morning' and various other things that were supposed to persuade me I was the one in the wrong. All I replied, politely and clearly, was that it was their job to look after customers and indeed that's what they were being paid to do. ('she's a regular' was the reply). I think that both servers wanted me to apologise. I'm wondering whether they even consider that their actions towards an elderly or less able customer impact on other customers watching too, even if they think its acceptable. 3 years spent caring for 2 dying parents, protecting their person-hood and dignity taught me the lesson I was trying to share with the servers. Lovely and loved as I'm sure they both are, they were not doing their job as well as they could. They would have 'made my day' if they'd willingly jumped to help her, and I had witnessed it.
June 2022 by Ali Riza Arslan
Great for VR experience ?
March 2022 by Ruth Starnes
Lazy sunday afternoon inside Costa... i do not think thy allow animal companion's inside of the shop...the service could have been better, we did not know the shop closes at 1600hrs....the coffee was ok...mmh watched the world passby
March 2022 by Jonathan Morgans
The drinks here are as good as every other costa, mabye even better, it is in a convenient location and worth the stop if you need a drink.
February 2022 by Amy Johnson
Lots of seats and areas. Although it's full of college students around mid morning to lunch, which leaves no where to sit. Staff are lovely
February 2022 by tommN2197DL
Place is a joke! Ordered a clock and collect and when I arrived the barista was on his phone behind the counter and hadn?t prepared my drink! It was dead inside and just said oh yeah I?ll get it ready now! ?? St. Ives store sooo much better!
January 2022 by Hazel Banner
Very clean, good service .
