January 2024 by Lynette Goh
Many thanks to David and the various team members at the Cambridge store for their very helpful advice and for the bicycle installation. All they did is much appreciated!
January 2024 by Fraser
Took my bike in as pedal had fallen off. Was served immediately by David. He replaced both the pedal crank arm bolts and handlebar end cap free of charge. Amazingly generous and efficient service.
December 2023 by Chun Yin Lau
I've been a regular at the bike section for several months, frequently visiting for a range of needs including purchasing a new bike, conducting safety checks, and resolving various concerns. Each visit, Alex has been incredibly helpful, offering quick service and valuable advice. Kudos to him!
December 2023 by Lorry FIggy123
I was looking for a bike and ANA was there to help me and find the right bike for myself. The entire team are very helpful buy Ana was just incredible on getting my new bike ready Inna few hours ???
December 2023 by Julia Beker
Super friendly and helpful. Went with a loose chain, which Primo Cycles tried to charge me £100 to fix, and Decathlon did it for £4. I couldn?t recommend more!
December 2023 by Jaime Pablo Esqueda Verano
Brought my bike in an emergency, and Timothy from the workshop really went out of his way to help me promptly. Kudos to him for a great job and attitude - he deserves a promotion!
December 2023 by Liang Zachary
The quality of the bike is extremely bad. I collected my bike less than 2 months ago. However, the protection shell of the chainrings just broke in 3 weeks without notices. And the chain of bike broke today when I step on the bike and I was almost crashed by a car due to this accident. And the next available slot for fixing is 3 weeks later so I have to pay for the new chain and cassettes as no one can live in cam without a bike
November 2023 by 1997andrewwong
Really thankful for Tiago, who is one of the decathlon staff at the bike station! I needed to change my brakes urgently because they were completely worn down. I also didn't know about the booking requirement and just went during a weekday. It was near the end of shift and I was about to just change the brakes myself, but Tiago offered and helped to change them for free, even though he really didn't have to. If you ever see this, thank you so much man ??
November 2023 by Abbie C
Massive thanks to George for teaching me how to fix a puncture the right way (sounds dumb but the tyre was v tight to the wheel!) Also the rest of the team seemed super nice so shout out to them too :)
October 2023 by Amy Wang
Really fantastic staff in the shop. Thumb up to Ana and Rob who helped me to change my flat tire when the workshop is busy. So grateful to them and highly recommended!
October 2023 by Fifi
Ana was great and very helpful with my request. She went over and beyond expectation and she is an asset to your store and a great front to your organisation.
October 2023 by Evren Uygun
Alex at the bike shop was fantastic and extremely helpful... handled everything smoothly and efficiently, making all the necessary checks before handing the bike over.
September 2023 by Falkon Dezigns
Amazing service by Tim. He replaced my bike's chain very quickly.Very satisfied. Recommended ?
September 2023 by panda puipui????
I acquired my very first bicycle today at Decathlon, and I must say, their staff was incredibly welcoming and accommodating. They allowed me to test several bikes in the store, which turned out to be a valuable experience, as I ended up changing my initial choice after trying them all. I received valuable assistance from Alex, who helped me assemble the bike, making the whole process much smoother.
August 2023 by vrukesh panse
Have been multiple times to this Decathlon store and their cycle repair workshop on first floor.They have consistently impeccable quality and service.Especially, their team in cycle workshop have thorough knowledge, spirit and zeal to resolve any issues in cycle. Highly recommended!