Boxes are not made to ship laptops. You have to buy a way bigger box and pay more. I know it's not DHL's fault but shipping to South Africa, had to pay import duties even though the laptop was a gift.
August 2022
They try to scam you with duties by telling you you need to fill out the value of objects even if you're sending your own stuff to a different address! These are called "personal effects" but they don't tell you to put that. The fees were very high!! And they will not deliver your package until they're paid, but they don't... read full comment
October 2021
Well after them coming to deliver parcel twice they didn't leave a note to say they had missed us
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