September 2018 by James Glover
Staff were very helpful in helping us find the right mattress, and we're happy to give us our own time when we needed it. Prices were much more reasonable than we expected, and delivery in under two weeks.
Delivery was on time, and fell towards the beginning of the two hour window. The delivery team were friendly, and managed to wrestle the mattress up to the top floor bedroom with no complaint, despite it clearly being a tough job. They popped shoes on and off as they moved in and out the house without being asked.
Bed was easy to assemble and feels nice and solid. Mattress really comfortable.
July 2018 by N. Rostami
I should not even give the one star to the team in this store. Nor to the whole company. They have been very hevy handed in the sale of a completely unsuitable bed and mattress to my sister of age 77 who suffers from a number of progressive musculoskeletal conditions. A day after the purchase, her osteopath warned us about the type of bed and mattress and its detriment to my sister's health. I contacted Dreams Cancellation. They too were heavy handed saying that it was too laye and the purchase is solid as your sister ( who has limited command of English) has signed a document. They charge us a 10 percent cancellation fee. My 77 year old ailibg sister has forked out £105 !!!And still no bed. Do not go near this store. They are unscrupulous. I hope Dreams company are ashamed for charging an elederly ailing person such steep cancellation fee only 24 hour after purchase. Really disgusting.
July 2018 by William Middleton
Have good range and good prices. Shop is well laid out but staff are very average, seemed to be a lot of out of work chat going on
June 2018 by David Champion
Very good customer service polite and helpful staff
January 2018 by Gemma May
Fantastic Staff, Clean store, ‘‘teas and coffees when looking around was the best touch!!... will be popping in for another one. Thank you Dreams and guys