November 2023 by Alvir Jayson Medidas
Never ever did I regretted buying my engagement ring here in Earnest Jones Cambridge. I am so moved by how amazing the service I received, a nerve racking experience turned into something light and memorable. Thank you Millet for being so good in what you do.
November 2023 by imok07
I am very happy with my experience here EJ Cambridge. I bought a ring yesterday and everything went well and smoothly. Thank you ?Millet? for the assistance. If you guys are thinking of stepping up a notch and buying your special someone a gift, or a special ring, then this is the place to be. The staff are genuinely helpful and their products are beautiful!
November 2023 by CheapThrills TV
I just got married very recently and I am very thankful to to Earnest Jones for being a big part of this wonderful journey. I was lost and anxious at first because I don?t know where to start when buying an engagement ring, I was just a walk in costumer and when I entered the shop I was welcomed by a bright smile by their staff named ?Millette? she helped me all throughout, she is very passionate with what she do, I felt very welcomed and listened to. She also taught me what I needed to know before I purchase the ring. Despite everything being new to me, all throughout I felt at ease because of her. I managed to purchase the engagement ring that day and my wife (fiancee then) really adored the ring. After engagement, I brought my wife to Earnest Jones shop for us to buy our wedding ring, we looked for ?Millette? to help us, and again she wore a very bright smile that made everything smooth and made us feel at ease. I applaud Earnest Jones for the diversity they have with their staffing, it made the experience for us very memorable as we are able to connect and relate to ?Millette?. We are now happily married and we still just recently come by the shop again to purchase another ring, of course with the help of Millette.
October 2023 by Mariam Pagliari
Both my fiancé and I visited the Ernest Jones store to shop for my engagement ring. We were so happy we stepped foot in this store due to the fantastic customer service we received from such a lovely girl called Riya who we initially thought was the manager as she has such great knowledge about rings and educated us on the different types of rings and what they were made from. Throughout our whole ring experience she was very patient and professional when we were choosing. We told her what I was looking for and our budget, and she did not disappoint. I ended up walking out of the store with a bridal set! We highly recommend purchasing from Ernest Jones and asking for Riya to help you with your shopping experience. Thank you Riya you are amazing!!
October 2023 by Andrea Mastrogiovanni
All of these five stars go to the lovely Grace, part of the team in this EJ store. After her colleague from the online shop in Customer service were pretty much useless and gave me a number of different versions as to why my wedding ring wasn?t sent, I was lucky enough to find Grace at the other end of the phone when I took matters in to my own hands.Grace was understanding, sympathetic and proactive. 40 mins later I had an email confirming dispatch!I couldn?t thank her enough!
September 2023 by Rachel West
I recently purchased me wedding ring from Ernest Jones, I was served by a lovely lady called Millet she was amazing, very polite and helpful, even to help me get my ring resized! Great staff member
September 2023 by Nabeelah Miah
Riya was an absolute star. Being a beginner at picking out a watch, Riya helped me to understand what styles I like, spoke with me about different brands and recommended watches that I may like. She made my experience 10/10. I will definitely come back to this store
August 2023 by Vikneswaran Raj Nagarajan
Richard was absolutely the best. He remembered my order for my leather strap from a year ago and was happy to honor my replacement. One of the best Ernest jones which I?ve visited in the country. They?re absolutely friendly and approachable.
August 2023 by Cristina Sanchez de Diego
I went to Ernest Jones to look for an engagement ring with my boyfriend, I wasn't quite sure what my style was or what was I looking for. Riya was so helpful and patient, making the experience amazing. She kept bringing different ideas with the information that I gave her and really helped me through the process. I feel like I really found my perfect ring and I couldn't be happier. Thank you so much for all the time and patience!
August 2023 by Gabriella Lily
Riya helped me to find my absolute dream ring! I've been looking non stop for ages and couldn't find anything I liked and now I'm in love. Thank you for being so welcoming and helping me find the dream ring - really went so far to help us!
July 2023 by andrew prendergast
Just collected my Tag Heuer watch after its full service organized through this store, very pleased with the quality of the workmanship. Big Thank you to Richard the Mgr and Ronan for keeping me updated on the progress and expediting quicker than originally quoted.
July 2023 by Daniele Swan
I recently purchased an engagement ring from Ernest Jones, I was served by a lovely lady called Millet. She was amazing at helping me find the right ring with little information, as I didn?t really know what I was looking for. Her customer service was great and she was really friendly. She definitely made my experience for such a big occasion a lot easier for me.Thanks again Millet
July 2023 by A A
There was Tissot Prx displayed on the window for £319. When it came to buying, they didn?t honour the price on the window. Lady who was dealing with me was very polite and helpful. On the other hand the manager was quite rude and ignorant of the consumer laws. Avoid buying from this branch
June 2023 by Headteacher Kerrell
Richard was amazing! Fixed the bracelet on my husbands watch quickly and without any issue. Really appreciate the excellent, friendly service.
June 2023 by Abigail Philips
Lovely service provided with lots of personable touches and kind staff. Riya was the star of the show and helped so much in picking out the perfect lifetime ring, wouldn?t go anywhere else again.
