November 2023 by Anaisa Vilmont
It was a pleasant experience, we were advised at all times to optimize our purchase, excellent service. highly recommended
July 2023 by Scott
Regular customer when I?m in the area, decent shop and atmosphere, staff are chatty and polite, even when it?s kinda busy they still make time.There?s one guy there, with long hair and tattoos, that?s got a stump arm, he?s really cool to see and chat to
July 2023 by Olly Egerton
There is so many games you can choose from this shop
June 2023 by David C
Compared the CeX next store, there is substantially less stock but actually an extremely better experience, more personal interactions and atmosphere in this store, Staff speaking to customers whilst tidying and restocking etcWithin a minute or so of being in the store, I was greeted and asked if I needed any help by a male staff member who has half an arm, as I continued to browse and eventually made an enquiry, that same staff member engaged in a relaxed style conversation with me regarding the games I was looking at, whilst he was restocking, displaying a great knowledge and experience of the range of games, and eventually was able to close end my experience with him selling me the games at the counter.It was great to have that continued casual/relaxed and personalised engagement from arriving to leaving and it not feeling forced or ?sales driven? like other storesThe guy with only half his arm is definitely a great strength to your store, he?s awesome (:
June 2023 by Roy Chu
Geezer called Julian talks down on you when you ask him questions, but I sympathise that he may be autistic
April 2023 by Scott C
Decent shop, good selection of games and accessories, good selection of items in the window too and nice staff although there?s not that many.I?ve been the shop a number of times and nearly always get served by the same staff member, a tall guy with tattoos and long hair, that has half of his arm missing below his elbow, he?s always very friendly asking if you need any help, he?s knowledgeable and cool to chat with, often he?s manning the counter and sorting out the stock on the shelves as well, despite having only one and a half arms he?s very efficient and competentand all round good store
February 2023 by DC
Visited the shop last week and was served by a very helpful and polite male staff member, he took the time to speak to me about the games I?d bought, despite him appearing to be working alone and rather busy at the time.I can?t remember his name, he was tall and had part of his arm missing
January 2023 by Orli Yogev
Trying to support local shop instead of buying on line BUT- bought a gaming mouse just before Christmas day, mouse didn't work. I lost the receipt but had a digital proof of purchase (bank and apple pay record). Came back in a week- guy said I didn't charge it properly. Went back home came back two days later (living out of town) and the guy refuses to exchange/return my money. Poor service !!!
January 2023 by daniel lemmon
The game I bought didn't even work
April 2022 by Guilio McEwan's Space
I only looked in the window from outside but it seemed like a nice establishment.
February 2022 by Jim Murfitt
Terrible customer service. Mispriced item, over charged and not refunded.They had a product in the window priced at 29.99 which I purchased as a present which has now been given. I admit that i didn't pay attention to the card machine when paying but realised later that the receipt read 39.99. I have returned to the shop to let them know, they confirmed the advertised price was incorrect and the assistant manager removed the sticker from the product in the window. I went back the next day with the reciept to ask for a refund but was told 'we've got new owners and realistically the returns exchange policy doesn't exist. There is nothing I can do, it was a human error, I can't give your money back'. I was told this by the assistant manager. Would have given 0 stars if possible.
January 2022 by Keely Marpole
Brilliant and friendly staff, they will always help you with what you?re looking for. One of the Assistant Managers Julian helped me find the exact game I was looking for as I?m quite clueless when it comes to the newest games! He was very helpful and friendly and will definitely shop there again!
January 2022 by Sam Kerss
Very nice staff, I like how they have a collection of pop figures and video game themed board games down the middle as-well as other tech store essentials
January 2022 by Kyle Hewitt
Sad to see the shop always so empty now, but they'll always give you good customer service!
November 2021 by Josh Smith
Good supply of games, controllers, stuff for most gamers wants and needs