October 2023 by zini dishi
The team is normally good and friendly. The last time I went, there was a new team member who was very rude and unprofessional... great shame as the manager Marco is helpful
September 2023 by Gibbru
What a waste of time these guys are. I phoned early in the week to book in for an aircon diagnostic and was advised that the earliest they could do the work was Friday. I went online and booked the 0830 slot on the Friday. When I arrived on Friday at 8 o?clock they said their machine wasn?t working (they could have phoned to reschedule) but someone was expected in to repair it. I phoned at 1130 and was told they wouldn?t be able to do the work that day as the machine was still broken. I walked around and collected my car and was assured by the manager (Marco) that I would receive a refund of the amount I?d pre-paid on booking. At 3.30 pm that afternoon I received message on "order tracking" that the work to my vehicle had been completed (wrong) and that I had been invoiced (also wrong). Three days later I?m still waiting for my refund. Their attitude and disorganised approach is really poor ? I definitely wouldn?t recommend this branch of Halfords.
August 2023 by MJJ94
Always had amazing customer service here from Jacek and the team, they?re professional and honest with good prices and have always done a great job on my vehicle. Would recommend using these guys as they?re pros and know what they?re doing!
August 2023 by MM
I have MOTed my cars at the other Halfords branches and thought I'd give this one go (they had the soonest appointment available). They didn't disappoint. Smooth and quick, I was able to pick my car up in just over an hour. Also the person behind the counter was super sweet and helpful. I'm sorry but I forgot his name, it was either Italian or Spanish. Great customer service!
August 2023 by Annie Kay
My go-to garage at any time. They are dependable, importantly reliable and thankfully, friendly. Marco (or Mark) the manager is very helpful. They?ve made recommendations about extraneous things I asked about such as dash-cams; they?ve topped up my engine oil for free (not sure I should announce that in the event you all start asking for this but it makes the point about their helpfulness when I was in dire straits). I?ve been with them for over three years and unlike some other garages, there?s no complacency; the service just gets better and prices are incredibly reasonable. Please guys; don?t change. I don?t want to shop around for another garage!Services: Tires
August 2023 by Jonathan Langridge
Great service from the team. They luckily had a free slot when I arrived a bit early and they managed to fit my MOT retest in, so I could be in and out in less than 15mins. Amazing customer experience!
July 2023 by Stephen Wakefield
Jack and the team at Clifton road gave great service today. Very helpful and managed to get and fit me anew battery at short notice. Many thanks
June 2023 by Alin Balauca
Really professional people, went back to check something with the car and they didn?t seem offended at all. Really pleased with them all especially with a really nice polish guy Jack, he was so helpful and couldn?t thank him enough !!!
May 2023 by kevin smith
Marco and the team were fantastic. MOT?d my wife?s car at short notice, and sourced a rare tyre. Highly recommend!Service: Tires
April 2023 by Kim Bayani
I was hesitant to go to Halfords due to I cannot trust easily when it comes to car service and maintenance; I used to contact a person I know for repairs, services, and MOT. As he is not available this time around, I tried Halfords.Thankfully Halfords Clifton road has changed this perception. The staffs, both Marco and Jack were friendly and helpful. They do address any question that I am not sure about in the best way they can. Their recommendations where what I was actually expecting to be changed in the current age of my car. Will surely come back to this place.Services: Tires
April 2023 by Georgios Mamarelis
Marco and his team were absolutely amazing! My car had broken down on my way to work and they did their best to fix it on time. With their help and efficient job I was able to be back home to my family.I can't recommend them high enough!Services: General repairs & maintenance
April 2023 by S M Hashim Nasser
Under a lot of pressure as they're very busy a lot of the time. Went above and beyond for my interim service. Please treat them well, they deserve your patience
April 2023 by Dave Lupson
MOT done on time and very pleased with the service received.
January 2023 by Andrea C
Took my car here a few times already for general repairs and an MOT. Great experience each time, friendly service from Marco and they have done a brilliant job. Will definitely be back here. Thank you!Services: General repairs & maintenance
December 2022 by Richard Petheram
Cannot praise these guys highly enough. Visiting Cambridge just before Christmas and my brakes failed. Phoned 20+ garages (by distance from where I was staying), and all were fully booked. Marco said he would try to squeeze me in to get me out of trouble. He did, and he got it all sorted within the time stated and well within the estimated price. Explained everything clearly, showed me the various problems that caused the failure, and was professional throughout.Services: Brakes
