September 2018 by Benjamin Powell
Was a shame visiting here. Have had lots of positive experiences previously but on this occasion it wasn't great. Staff seemed like she didn't want to be there she wasn't very friendly or welcoming at all. Having always previously enjoying cream on our hot chocolates as standard was really disappointed to find that a) it doesn't come as standard now and b) they don't squirt the cream onto the hot chocolate. You get a little piddly cup with a chocolate stirrer which will set you back an extra 50p. I really hope its not health and safety going crazy again. Not that the price is the issue as they do the best chocolate cream EVER! It was just incredibly deflating to have our hot chocolate experience diminished somewhat. I've included a picture of what they used to look like back in January.
September 2018 by Louis de Bernard
Heaven on Earth: their ice cream is to die for; their chocolates are culinary delights; the service is faultless.
August 2018 by Sean Michaels
This is based purely on my visit to the shop, I brought two big slabs of chocolate for presents and a large Dark Mint Hot Chocolate to drink in.
One slab was caramel chocolate with three caramel chocolates put into it, the other slab was two types of brownie, one having salted caramel, both were being enjoyed by the recipients.
The Dark Mint Hot Chocolate I asked to be made with Coconut Milk, they had non in the fridge so the waitress phoned upstairs and asked them to bring some down, once it was ready she brought it to me, oh how good it was mmmmmmm.
June 2018 by Peter Chiang
Very nice merchandise display, friendly environment, very lovely coffee bar, and a good place to rest your sore feet
May 2018 by Philip Ball
Standard Hotel Chocolat, good selection of chocolates and a good atmosphere with helpful staff.