December 2022 by Ellen Cole
Absolutely awful company. Leave you waiting for weeks for items and don?t deliver. Customer service line does nothing to assist. Only saying ?I?m sorry you feel that way?. No help at all. If you want to speak to a supervisor they terminate the call
October 2022 by Oli
Nice shop with a lot of clothing options. Staff seemed nice and willing to help which we were worried about considering the previous reviews
March 2022 by Laura Thompson
Had a free maternity appointment with bra fitting in the Cambridge store. Staff were attentive and lovely - must be new staff since some of these reviews on here! Helped me choose the right pregnancy bra, explained options, brought plenty to try on and didn't pressurise for sales. Listened to what I asked for and told them, they even remembered from my online booking that I had a two year old. Got a discount on the bras I purchased too as offer with the appointment. Will be returning throughout my pregnancy for sure! As I paid at the till, a lady brought out a complimentary gift that I was wowed by - a changing bag with mat, muslins, magazines, voucher for my next visit (perfect for the next maternity bras later in pregnancy!), and a wooden toy van which I assume was for my two year old! Came in feeling frumpy, uncomfortable and grumpy, left with a spring in my step and told my husband we were going out for dinner I felt so food in myself! Thank you x
March 2022 by Lizzie Blackburn
Went in looking for a specific item that they unfortunately did not have, fantastic staff helped me find something else suitable for what I need and let me know there was a closer store to where I live
January 2022 by joe brierly
Very rude woman at the till. Asked the person waiting behind me if they?d before me in the queue then when they said no, she asked THEM (ignored me) again ?are you sure?? - SUGGEST TO AVOID
August 2021 by Richárd Vámossy
Friendly staff and service, great store. Good selection of products for babies/kids. Good quality, durable and useful. Can recommend.
February 2021 by Ioan Davies
JoJo Maman Bébé is a great shop Maternity clothing, babies and children, with bright colourful clothes for all weathers, you can tell that I shop here most of the time when I need clothes for my little one. the staff are friendly, welcoming and willing to help you out when needed, Would highly recommending shopping here for any baby related things.
November 2020 by paula Carames Carpallo
The staff very helpful, they asked me if I need help. She was very useful. Also with the COVID-19 situation they only aloud 1 customer at the time. They provide you with hand sanitizer and gloves! Very good.
September 2019 by Julie Flinn has
So, being an old building the Cambridge store has rather a steep and tricky ramp to gain access to the front door, after my first attempt which can not of gone unnoticed by the two staff at the desk, a passer by saw my struggle and kindly helped me open the door to push my pushchair in. At this point I hoped for a comment or a welcome, but no, they completely ignored the event and my entrance. There were boxes on the floor by the till, blocking the way to the back of the store, at this point, surely one of the three staff would have to acknowledge the situation, but no, again, she shifted the boxes with her foot and not a word spoken. Interestingly one of the assistants was very proactive in helping her colleague review her job application, stood at the till, reading out loud for all to hear and prove that neither of them had any interest in their customers what so ever. Absolutely shocking customer service, very disappointed, I would avoid Cambridge store in the future, others have been so much better.
June 2019 by Richard Payne
Products are good however the staff couldnâ??t be less interested and just spent their time chatting ignoring all the customers. Totally opposite experience to the Bury St Edmunds branch.
January 2019 by R Mo
The staff were uninterested, they did answer my questions although with a cold face n tone, so no welcome atmosphere. The store is small but has a variety of clothes, toys, accessories etc. Could be a lovely little shop if they could improve the service.
October 2018 by Baby1236 Baby
Staff were unhelpful and uninterested whatsoever. Did not acknowledge the customers at all. Shop floor was also very messy. Customer service not great.
October 2018 by Olga Gogoleva
Really nice shop and high quality clothes
October 2018 by Peter Spence
Brilliant customer service.
February 2017 by Charlotte Pleasants
The staff are unhelpful and uninterested. Very disappointing as we made a special trip.
