December 2023 by Ranjit
Kind people and good guidance by person on counter,Looks like A14 KFC is getting better.
December 2023 by gagan singh
Their service are getting Faster,Food is hot not as
December 2023 by Lady B
The girl behind the counter looked as though she hated everyone except her manager. The service was incredibly slow, and the way she chucked the food into boxes was like she had a chip on her shoulder. Absolutely miserable. Also an effort for her to put anything in a bag. Every person collecting their takeaway had to ask for one. The food felt like it had been sitting there all afternoon and the gravy was like water. Appalling for the price of it in my opinion!
November 2023 by Paul Twyman
This is supposed to be a fast food outlet. It was so slow and the staff were lost. You have to order at one of 2 screens and the queue was 10 people long which meant it was also very slow and it took 10 minutes to get to the ordering screen. Really very poor service. Not enough staff. Waited for 10 minutes after we ordered. Then the food was cold and not very well presented.
November 2023 by David Tolley
Very slow to get food which is not ideal for a motorway services. Sold out of half the menu including gravy. Not recommended in spite of friendly employees.
October 2023 by Ken Coates
Very quiet, chicken ok but not very hot. Chips were okay again not very
October 2023 by A C
The guy who served me today had dreadful attitude. Piece of Chicken was tiny and wasn't fresh. Told me drink I picked on self service wasn't available when I collected order. The quality of KFC food in the U.K. has really gone downhill. What a rip off.
September 2023 by nicholas crawford
Won't serve me at counter told to use the board hadn't got my glasses so couldn't shove your chicken where the sun don't shine
September 2023 by Adil Antony
I had a fantastic experience at KFC in Cambridge thanks to the exceptional service provided by the hardworking and polite girl at the front counter. The young lady at the front counter of KFC in Cambridge truly stood out with her exceptional service. She greeted me with a warm and welcoming smile, making me feel instantly comfortable. She was incredibly patient and attentive while taking my order, ensuring that I got exactly what I wanted.Throughout my ordering process she continuously checked in to make sure everything was to my satisfaction. Her dedication to maintaining a clean work area was also evident.What impressed me the most was her willingness to assist other customers with the same level of enthusiasm and efficiency. It's rare to find such dedication and professionalism in fast-food service, and she deserves all the recognition for her hard work.In summary, this young lady's exceptional service transformed my visit to KFC into a memorable and positive experience. She went above and beyond to ensure my order was perfect and made me feel truly valued as a customer. Her dedication to providing excellent service is commendable, and I highly recommend visiting this location for her outstanding assistance.
August 2023 by David Kirton
15 minutes late opening, then after queuing the machine to order the food didn't work. I reported it to the staff to find they didn't care. One to avoid.
August 2023 by Albie Roue
I got myself some chicken?so good but i went there again for desert and they put the wrong things on thereso i told them they again put the wrong things and they said the machine wasnt workimg so i got the origional stuff they put on there which was more money then i paid and they then say that mavhine isnt working so they gave me a refund and i went to mcdonalds
August 2023 by sentry gamer
I got myself some chicken?so good but i went there again for desert and they put the wrong things on thereso i told them they again put the wrong things and they said the machine wasnt workimg so i got the origional stuff they put on there which was more money then i paid and they then say that mavhine isnt working so they gave me a refund and i went to mcdonalds
July 2023 by Dec
Bought some chips, wraps and chicken. Took 10 minutes, only one other person waiting. Slowest kfc ever. The food tastes terrible. Chips had no salt and were cold. Chicken was chewy. Never again
July 2023 by Mariana Kulasova
Slow service in last 6 month. Could end up waiting 10-15 minutes
July 2023 by G b
Cash only on the busiest day of the year tax dodgers typical foreigners avoid like the play pay your taxes like we all have to here in the UK
