March 2024 by James Picton
Excellent retail experience. Really helpful shop assistants. I ended up buying the jeans I imagined I wanted because I was able to try on as many types as I needed to, not the type I thought I wanted from the research I had done online. You could buy 10 pairs online with the idea of keeping one, but you might not end up liking any of them.
February 2024 by Jeremy Brewster
Had a great shopping experience here. I was helped by Paul who provided excellent customer service. Will return in near future.
February 2024 by David English
Probably the best customer service I?ve ever received. I went to different stores in Cambs looking for jeans for my lanky legs, was told by every shop I went in I wouldn?t have any luck apart from online but thought I?d pop in Levi?s to see if they had any. As soon as I entered I was greeted by an absolute gent named Mo, who asked waist, length and what fit I was after and within 2 minutes he had the perfect pair of jeans I?d be looking for in his hands. Showed me to the changing room with two different sizes to choose from and within 5 mins on entering the shop I was over the moon with my purchase, I enjoyed his assistance so much I decided to stay and buy another pair for my girlfriend which again he assisted me with perfectly, helping me convert sizes with his chart. I walked in never owning a pair of Levi?s to walking out with two pairs and Definitely a returning customer.Big thanks again to Mo for the amazing help, an absolute credit to Levi?s Cambridge!!
February 2024 by Annalise Brown
Excellent customer service, George in particular was great!
January 2024 by elitsa ganeva
Thanks to Mo who helped us today choosing the best option for us. Very kind, polite and with a good sense of humor - a pleasure to talk to.
September 2023 by Tess 14
Helpful staff, who knew the range of their stock and gave excellent advice.
July 2023 by Priya K
Excellent sales team and support during every visit
July 2023 by Chris Inns
EXCELLENT STORE , VISIT IT MANY TIMES A MONTH TO CHECK WHAT NEW CLOATHES THEY HAVE IN, NICE YOUNG MAN ALWAYS GREETS ME IN THE STORE, SORRY I DONT KNOW HIS NAME, YOUNGISH LAD WITH GLASSES AND WEARS ALOT OF T SHIRTS WITH OVERSHIRTS, VERY PLEASED AND VERY HELPFUL MEMBER OF STAFF , LEVIS ARE LUCKY TO HAVE SUCH A ATTENTIVE MEMBER OF STAFF
July 2023 by Eiffel Grace Juan
The staff who assisted me and my husband was excellent. He was very helpful. I just hope everyone was like that in the store. Unfortunately the one who alters the jeans is so mean. He told my husband at first that he can bring his jeans back even til 30min before 4pm to be altered and get it that day. My husband drove more than 12miles to get his jeans but when he arrived at the store, the guy said he can?t do it anymore. My husband left his jeans then and was about to wait for a week. H? then received a call that he can now collect his jeans a few days after and the same guy told him they are open til 6pm. My husband arrived at the store at 5pm and the same guy again who he spoke with on the phone said they close at 5pm. I hope this guy gets off from the store as its a shame he is ruining what should be an excellent review
April 2023 by O G
Edit: Store refunded the cost and added in the rips, as well as posted the jeans back. Star added.Really poor service. Quite disappointed!Dropped some jeans off for an adjustment (we live 30 minutes from Cambridge) and was told they would be ready the following Wednesday. Came back to collect the following Saturday and not only could they not find my new levis (worrying) but they hadn't even adjusted them because they "forgot to mark where the rips should be". We then went back AGAIN to collect later that day they still hadn't been done due to them not bothering to call, even though we were told it would only be an hour.... In the end, I asked for a refund. We had gone out of our way, and for no reason at all. Certainly wouldn't recommend this store. They aren't very organised or helpful. Shame. Expect better from levis.
April 2023 by Josue Morais
Great service, they where very kind and helpful to find what I wanted!
March 2023 by zoe woods
Superb shopping at Levi?s Cambridge totally thanks to David.Perceptive, smart and very attentive in finding me a great pair of jeans today. Nothing was too much trouble. Finding a great pair of jeans is a task I hate - I am fussy, as we all are to get a wardrobe basic which makes us feel fab. Today it was a dream. Will definitely go back to this store. Levi?s are exceptionally lucky to have such an attentive and caring member of their retail team.
February 2023 by Jonathan Townsend
Excellent customer service, very attentive.
January 2023 by Yanin N
I like this shop. Staff are really friendly and helpful. I am a big fan of Levi?s clothing. Such a great brand!!!
January 2023 by Jane Francolino
Lovely staff ,great with their customers.
