November 2023 by Lucy Dennis
Do not waste a journey taking your parcel to them to return or send because they can never be bothered to take them! Always an excuse as to why they cant take it. Please don?t offer a service when you have no intention of actually doing it.Not only bad customer service the shop has a stale cigarette stench to it. Very inviting?.
October 2023 by Caroline
Rude stuff , most have a chip on their shoulder . Need training in customer service. Don't offer a service such as yodel if you can't handle dealing with the parcels!!!
September 2023 by Lisa Jones
This shop is good.The staff has gotten friendlier and helpful.I also like how they reply to reviews and sort out bad experiences.Recommended Shop?
September 2023 by Zsuzsanna Szoke
Second time I can?t drop off a parcel, either because they can?t print or because they have not enough space. Why do you accept providing a service when you have no capacity to do so?
June 2023 by Mike Nettleton
We've been using Martins for newspaper deliveries since the start of COVID. Excellent service and when we go into the shop to pay for the papers, the staff and manager are really friendly and efficient.
April 2023 by Flip Side
What awful customer service, I can honestly say that I've had the unfortunate need to go in there a couple of times and other than it stinking of stale cigarettes the service is just shocking! unfortunately you can't give less than 1 star
January 2023 by Claire Williamson
Never had an issue, and I come here to post yodel parcels as it?s only here and duxford across Cambridgeshire ?Polite staff. I always have labels and parcels packaged ready.
December 2022 by Xing Yi Fagnoni
I don't know what to say. I have only used Yodel post service at this shop 4 times and every single time they were not able to print label in store for whatever reason(s). 4 out of 4 times I have to visit the shop multiple times to see if I have the luck with their in store label printing...
October 2022 by Lilla Csonka
Arrived 4 minutes before the advertised closing time and the lady shut the door in front of us ushering out a customer. Her reason being she waited half an hour. For what I don?t know as it was during the official opening times. Not very good customer service.
August 2022 by Bee D
Awful shop, feel like I?ll get ill if I touch anything in there ?Stinks of smoke, I believe they smoke inside the shopStaff are rudeShop is dirtyDeserves no stars
October 2021 by Ann Izzard
My ones a month trip to pay papers
August 2021 by Brendan Lebbon
Ive been going to this store ever since i was a little boy and i tell you what nothing has changed manager is friendly and up for a chat the staff are friendly/kind too so glad they still like that and management still the same thank you for not changing and being awesome
July 2021 by Mark Hardman
I would give zero stars if I could. Tried to use the Collect + service to return a parcel. Rude, abusive and aggressive staff. I'll never set foot in that place again!
March 2021 by AnnS-451
went into shop today having never been there before and to be honest couldn't wait to get out, the shop stank of tobacco smoke and was very dirty in general. I thought you weren't allowed to smoke inside anywhere, the woman behind the till was scruffy and on the phone while a customer was waiting, it was the worst martins I've ever been in
January 2021 by Dragana Hardman
Not good service at all, staff members don't ware face masks and they are rude to the customers, particularly to non English customers (correct them with the pronunciation and speak in louder voice , very bad manners), not possible to return the parcel as machine is not working, and this is happening in lots of the occasion, male staff member swears and he told me to f-off....l am never going back there again.
